Business Development Manager

**Job Title**: Business Development Manager, Small Medium Businesses (SMB)
**Reports to**: Vice President Sales, SMB
**Department**: Sales

The Business Development Manager (BDM), SMB is a key driver of new customer acquisition and revenue growth, with a strong focus on the Ontario market. This position is responsible for identifying, engaging, and closing new business opportunities across various verticals, representing STCR/SIR Solutions’ leading POS and retail technology offerings to small and medium clients.

The BDM will build trusted relationships with prospects and partners, acting as a strategic advisor to help clients achieve growth and digital transformation. This role requires a self-starter with a passion for sales, a deep understanding of technology, and the ability to negotiate and close business deals.

**Responsibilities**:
**New Business Acquisition & Market Expansion**
- Identify and pursue new business opportunities in the Canadian market, with a primary focus on Ontario.
- Generate leads through networking, referrals, cold outreach, Sales Development Reps, and industry events.
- Build and maintain a robust sales pipeline to meet and exceed revenue targets and provide detailed, accurate monthly forecasts.
- Conduct discovery meetings to understand client needs and align solutions. Engage Solutions Engineers as needed to provide technical expertise in the selling process.

**Relationship Building & Customer Engagement**
- Cultivate strong relationships with key decision-makers, business operators, and strategic partners by employing a consultative sales approach.
- Act as a trusted advisor to clients, guiding them through the sales process.
- Collaborate with internal teams to ensure a seamless customer experience from prospecting to onboarding.

**Sales Strategy & Collaboration**
- Meet or exceed monthly, quarterly, and annual unit and revenue goals.
- Share market insights and customer feedback with internal teams such as Solutions Engineers to refine offerings.
- Participate in team meetings, training sessions, and strategic planning initiatives.

**Requirements**:
**Experience**:

- Minimum of 5 years in business development or technology sales, preferably in the retail or POS industry. Proven track record of meeting or exceeding sales targets in a hunter role.

**Education**:

- Bachelor’s degree in Business, Marketing, Technology, or a related field preferred; or equivalent experience.

**Technical & Industry Knowledge**:

- Strong understanding of technical sales processes.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience using CRM tools such as Salesforce ConnectWise, NAV, etc. to manage pipeline and customer interactions is required.
- Awareness of SMS software, POS systems and retail technology solutions and competitive products and industry trends is a strong asset.
- Strong understanding of digital innovation trends and retail industry dynamics.

**Sales Acumen**:

- Passion for Sales: Demonstrated enthusiasm for sales and a strong desire to achieve results.
- Results-Driven Mindset: Proven ability to set and achieve ambitious sales targets.
- Influence and Negotiation Skills: Natural ability to influence potential clients, negotiate terms, and close deals effectively.
- Communication Skills: Excellent verbal and written communication skills to articulate value propositions clearly.
- Customer Focus: Strong understanding of customer needs and the ability to build lasting relationships.
- Problem-Solving: Ability to identify challenges and develop innovative solutions to overcome them.
- Team Collaboration: Ability to work collaboratively with cross-functional teams to achieve common goals.
- Adaptability: Flexibility to adapt to changing market conditions and customer demands.
- Analytical Skills: Proficiency in analyzing sales data and market trends to inform strategies.

**Additional Qualifications**:

- Valid driver’s license and willingness to travel as needed.
- Bilingualism (English and French) is desirable, but not required for this position in Toronto