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Order Processing

2 weeks ago

Montréal, Canada Union Lighting Full time

About Us:
Union Lighting & Décor is a dynamic, high-growth retailer specializing in stylish, high-quality home products, including lighting, decorative hardware, furniture, décor, giftware, and smart home technology. At Union, we're more than just a company; we're a family that has been serving our community since 1914. We take pride in our legacy of exceptional customer service and our commitment to fostering relationships and partnerships. If you're looking for a rewarding career in a family-owned and operated business that truly cares about its customers and employees, you've come to the right place. Our showroom is a beautiful 25,000 square foot space within the Carre Union Décor Center perfectly situated on Decarie Boulevard in Montreal.

Please Note: This role is fully in person In our Montreal location.

Key Responsibilities:
Order Management:

- Accurately enter, track, and manage orders from receipt to fulfillment.
- Verify order information for completeness, pricing, and compliance with company policies.
- Coordinate with sales, warehouse, and finance teams to ensure smooth order processing.

Logistics Coordination:

- Arrange and monitor the shipment of goods, ensuring timely delivery and cost-effectiveness, evaluate the best shipping method.
- Communicate with carriers, suppliers, and customers to resolve any shipping or delivery issues.
- Optimize transportation routes and methods to reduce costs and improve delivery times.
- File claims and track lost packages with courier companies

Excel and Data Analysis:

- Utilize Excel to create and maintain detailed reports on order status, inventory levels, and logistics performance.
- Analyze data to identify trends, inefficiencies, and opportunities for improvement.
- Develop and implement tools or processes to enhance order entry and logistics operations.

Problem-Solving:

- Proactively identify potential issues and implement corrective actions.
- Support continuous improvement initiatives within the logistics and order entry processes.

**Requirements**:

- Strong proficiency in Microsoft Excel, including advanced functions (e.g. VLOOKUP, pivot tables, macros).
- Experience in logistics, supply chain management, or a related field.
- Excellent analytical skills with the ability to interpret data and make informed decisions.
- Understanding of duties, tariffs & customs process (an asset).
- Highly organized with exceptional attention to detail.
- Strong communication skills and the ability to work collaboratively across teams.
- Excellent problem-solving and decision-making skills.
- Ability to work in a fast-paced, deadline-driven environment.

What We Offer:

- Competitive salary with performance-based incentives.
- Extended health and dental care.
- Opportunities for career advancement and professional development.
- A collaborative, inclusive, and fast-paced work environment.
- Employee discounts on all products.
- Company events.
- On-site parking.
- An equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The opportunity to make a meaningful impact on company growth and success.

How to Apply:
Together we design, together we create, together we are Union.

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À propos de nous

Union Lighting & Décor est un détaillant dynamique en forte croissance, spécialisé dans les produits pour la maison à la fois élégants et de haute qualité, notamment les luminaires, la quincaillerie décorative, les meubles, les articles de décoration, les cadeaux et la technologie pour la maison intelligente. Chez Union, nous sommes plus qu’une entreprise : nous sommes une famille qui sert la communauté depuis 1914. Nous sommes fiers de notre héritage en matière de service à la clientèle exceptionnel et de notre engagement envers les relations durables et les partenariats.
Si vous cherchez une carrière enrichissante au sein d’une entreprise familiale qui se soucie véritablement de ses clients et de ses employés, vous êtes au bon endroit.
Notre salle d’exposition, d’une superficie de 20 000 pi², est située dans le Carre Union Décor Center, idéalement placé sur le boulevard Décarie à Montréal.

Responsabilités principales

Gestion des commandes:

- Entrer, suivre et gérer avec précision les commandes, de la réception à l’exécution.
- Vérifier l’exactitude des informations, des prix et la conformité aux politiques de l’entreprise.
- Coordonner avec les équipes des ventes, de l’entrepôt et des finances pour assurer un traitement efficace des commandes.

Coordination logistique:

- Organiser et suivre les expéditions afin d’assurer des livraisons ponctuelles et rentables, tout en évaluant les meilleures méthodes d’expédition.
- Communiquer avec les transporteurs, les fournisseurs et les clients pour résoudre tout problème de livraison.
- Optimiser les itinéraires et les modes de trans