Payroll & Benefits Coordinator

About Us
At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission - to work with community to end homelessness, one person at a time - goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.
We are more than an emergency shelter.
Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.
All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.
**Department**: Human Resources Job Category: Salary
**Reports To**: Manager, Payroll & Total Rewards Position Type: Full Time
**Direct Reports**: N/A Schedule: Weekdays
**Indirect Reports**: N/A Location: Main Building
Position Summary
Reporting to the Manager, Payroll & Total Rewards, the Payroll & Benefits Coordinator will manage the payroll processing and benefits administration for the DI. This position will be responsible for building an employee-centric and service-oriented culture in the payroll & benefits team, that provides employees with the information they need in a timely manner. This role provides functional leadership to the payroll & benefits coordinator regarding the support of payroll and benefits functions.
Time Commitment
This is a full-time position comprised of normal business weekday hours, however there will be requirements to be available and flexible from time to time outside normal business hours as the need arises. Schedule may be altered at the discretion of management.
Job

**Responsibilities**:

- Manage the full cycle payroll activities, including entering new hires in Dayforce, administering benefits, processing employee changes, T4’s, etc.
- Process employee terminations, including confirming accuracy of dates and reason for termination, entering the termination into the payroll system, processing final pay and calculation of all outstanding payments
- Ensure the timely processing of semi-monthly payroll for the Agency, analyze variances and share insights with leaders
- Create and maintain employee electronic and paper files on a per pay basis
- Liaise with Managers and P&C team to ensure employee data is up to date and accurate; Facilitate communication of important information to affected groups/individuals
- Answer all payroll related inquiries from employees, management, government, and legal entities in a timely manner; escalate complex inquiries as required
- Initiates communication with Agency leaders regarding payroll deadlines and issue resolution
- Set up, documentation and cross-training of payroll processes and procedures
- Ensures accurate accounting and reporting on all payroll related data to Finance
- Create payroll data variance report in each pay period and month over month to aid leaders in analysing financial results and trends
- Manage the payroll inbox to ensure that employee concerns and issues are responded to in a timely manner while investigating the root cause of issues to ensure they don’t recur
- Oversee daily operation of the Dayforce HRIS system including the building and ongoing maintenance of confidential payroll records ensuring completeness and accuracy.
- Identify process improvement initiatives and work with the team to develop, document and implement new payroll and benefits procedures in alignment with Dayforce.
- Ensure prompt onboarding and offboarding of employees from benefits plans, perform monthly reconciliation of group benefits data, including but not limited to medical/dental benefits, RRSP, Critical Illness, etc.
- Manage the end-to-end benefits processes for the DI
- Create and manage annual calendar of payroll activities including but not limited to: T4 cycle, annual comp analysis, audit of benefits enrollment, WCB reporting
- Annual preparation of T4 reporting requirements for the Agency
- Prepare Record of Employment, and submit to Service Canada
- Ensure compliance with federal, provincial, and local payroll, wage, and hour laws and best practices.

Required Competencies and Qualifications
**Education and Experience**:

- A degree or diploma in Business Administration or Accounting would be considered an asset
- Payroll Compliance Practitioner (PCP) certification is required
- Certified Payroll Manager (CPM) designation is an asset
- Satisfactory Criminal Record and Vulnerable Sector Check - dated within the last 6 months. Copy required.
- Minimum 8+ years of payroll experience
- Ceridian Dayforce experience is considered a strong asset
- 5-7 years experience in processing, v