Accounts Receivable Clerk

**Reports To: Controller**

**Summary**

The Accounts Receivable Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. The Accounts Receivable Clerk will administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position also manages’ credit and collections and ensures all customer payments are received in a timely fashion. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

**Core Competencies**
- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity

**Job Duties**
- Collaborate with the CFO &/or Controller to maintain collection goals and general A/R performance levels.
- Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.
- Receive and fill out receipts for third party payments, whether by cash, check, credit, and other forms of payment.
- Post and reconcile customer payments to general ledgers.
- Post A/R data to profit/loss reports, balance sheets, income statements, and other documentation.
- Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
- Where applicable, evaluate and process insurance denials and/or late insurance claims.
- Form collection strategies to mitigate customer objections to making timely A/R payments.
- Investigate collection problems and advise customers on corporate A/R policies and procedures.
- Investigate and resolve billing discrepancies or misapplied cash transactions.
- Daily collection calls &/or corresponding in a fast paced, goal-oriented department.
- Identify when an account needs to be placed on credit hold.
- Recognize and take steps to maintain and protect lien rights.
- Enlist the efforts of sales and management when necessary to escalate the collection process.
- Analyze credit risk of potential and existing customers, recommend credit terms and associated credit limits to Supervisor (above 25k authority limit)
- Review orders on credit hold for approval/denial.
- Review and set up customers as required in the system.
- Assist with month end open and closes as required.
- Identify invoicing and billing issues with the customer and facilitate the corrective action.
- Produce A/R and collection reports as required.
- Review and recommend process changes as required.

**Requirements**:

- 3-5 years of experience and demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
- Strong knowledge of collection regulations and fair credit practices.
- Knowledge of credit and collection techniques including builder’s lien
- Must possess a high level of moral judgment for handling confidential information and monetary transactions.
- Experience in gathering data, compiling the proper information, and preparing financial reports.
- Able to perform moderate to complex account reconciliations.
- Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
- Basic knowledge of accounting systems, budgets, and internal controls.
- Effective attention to detail and a high degree of accuracy.
- Strong work ethic and positive team attitude.
- Work well under pressure with absolute deadlines.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Able to effectively communicate both verbally and in writing.
- Able to build and maintain lasting relationships with other departments, key business partners, and government agencies and customers.
- Strong problem identification and problem resolution skills.
- High level of proficiency with Microsoft Office productivity suite.
- Ability to work with mínimal supervision.

**Working Conditions**
- Good hearing required for extensive telephone use.
- Manual dexterity required to use desktop computer and peripherals.
- Able to view computer screens for long periods of time
- Required to sit at a desk for long periods of time
- Overtime as required.

Pay: $43,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Red Deer County, AB T4S 2L4: reliably commute or plan to relocate before starting work (required)

**Exp