Resource Manager

Hey you Want to work for one of the fastest growing SaaS companies in the world?

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the
**Docebo Heart**. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better.

Are you ready to be a part of the learning revolution?

**About This Opportunity**:
As a Professional Services Resource Manager, you will be working with the Professional Services Leadership team to manage and prioritize allocation of resources to incoming projects. You will assign available staff to projects based on needs and experience. Additionally, you will work with the PS Sales team to build and communicate forecasts in order to determine new or changing resource trends to ensure we have adequate resources and the right skills to meet customers needs.

The Resource Manager will have the opportunity to help build out our PS operations program. Your ideas and input will be greatly valued and your efforts can launch you into an amazing career with Docebo. This position will have a spotlight on it within the company so this will be an opportunity for you to shine and really build something amazing.

**Location**: Toronto, ON or Remote Canada

**Responsibilities**:

- Assign or reallocate available staff to projects based on skills and experience;
- Manage forecasts and initial soft allocations for upcoming new sales;
- Mitigate resourcing issues by reallocating resources or adding additional staff as needed;
- Report on allocations versus actuals to determine if any adjustments need to be made to project resource allocations;
- Report on overall project status, costs and other relevant information;
- Create and identify best practice for managing resources and communicating assignments;
- Manage global resource allocation and planning for all professional services engagements;
- Work closely with department leaders to maintain accurate system data for all employees;

**Requirements**:

- Bachelor's degree in business and/or human resources preferred;
- 1 to 3 years experience as a project/resource/HR manager in a related industry;
- Exceptional interpersonal and communication skills;
- Proficiency in data analysis;
- Strong problem solving skills;
- Time management skills and ability to effectively prioritize multiple tasks efficiently;
- Experience in either the LMS or HCM field a plus;
- Experience with Mavenlink (Kantata) or similar PSA tool.

LI-Remote

**Benefits & Perks**
- Inclusive and flexible work environment
- Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

**About Docebo**

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do