Office Operations Coordinator

2 days ago

Kitchener, Canada OrthoMed Canada Ltd. Full time

The Office Operations Coordinator is responsible for supporting the Client Services and Financial Operations teams in managing day-to-day activities at our head office in Kitchener. Working collaboratively with the team, the Office Operations Coordinator ensures that operations are running smoothly and efficiently, and that clients are receiving the right product at the right time.

Duties
- Processing sales orders in ecommerce, shipping and inventory systems
- Receive deliveries throughout the day including processing, sorting, and route incoming and outgoing inventory and mail
- Manage outgoing shipments, create courier waybills, print labels, pick / pack orders, create Manifests
- Coordinate with OrthoMed suppliers and couriers to organize drop shipments to clients
- Receive customer returns, inspect returned items, update inventory, and process refunds
- Assist with receiving of purchase orders in Inventory Management System
- Conduct monthly inventory counts, ensure cost and inventory quantities are accurate
- Contacting customers to troubleshoot delivery and refund issues
- Assist with importing and entering purchase orders into accounting software
- Assist with entering/creating bills in accounting software
- Assist with reconciling monthly vendor statements
- Assist with entering weekly payables into accounting software
- Perform other administrative support tasks as assigned

**Qualifications**:

- High school diploma required, with post-secondary education an asset
- Minimum of 1 year of relevant experience in an office setting, preferably in an administrative or clerical role in a retail or health care setting
- Must be able to safely perform physical job duties such as standing for extended periods, bending, reaching, and handling packages (picking, packing, and lifting boxes up to 40 lbs).
- Excellent organizational skills, ability to prioritize, and comfortable working independently
- Attention to detail and comfort working with inventory, product, and financial data
- Oral and written communication skills, strong spelling, grammar, and punctuation
- Excellent computer skills and ability to work with various software systems for bookkeeping, inventory, and data management. Knowledge of ecommerce platforms, shipping platforms, and bookkeeping software is an asset.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $35,000.00-$39,000.00 per year

Work Location: In person

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