Sales Support and Administrator

2 weeks ago

Montréal, Canada Vault Credit Corporation Full time

Vault is a non-bank private lending company offering a wide array of financial services such as

mortgage, leasing and lending products. Vault has a devoted team of experts with years of

experience in both financial services and real estate. We are dedicated to delivering products and services that meet the diverse needs of our borrowers, quicker and easier than traditional sources

We are seeking a proactive and detail-oriented **Sales Support and Administrator** to support our team’s efficiency, productivity, and workplace culture. This role is responsible for tracking attendance, enforcing workplace policies, ensuring smooth office operations, and fostering an engaging and motivating work environment.

**Key Responsibilities**:
**Workforce Monitoring & Productivity**:

- Track employee attendance, absences, and remote work schedules.
- Ensure adherence to break times, lunch periods, and company policies.
- Monitor team productivity and assist in enforcing performance standards.
- Serve as a liaison between management and employees to ensure alignment with company objectives.

**Administrative & Office Management**:

- Maintain accurate and up-to-date reports, spreadsheets, and documentation.
- Update and manage records in **BambooHR**.
- Order office supplies and ensure a well-maintained workspace.
- Oversee office policies and ensure compliance across the team.
- Liaise with IT for system-related matters, including new hire setups and equipment distribution.
- Manage expense reporting and track department budgets.

**Training & Development**:

- Organize and maintain a structured training library.
- Assist in the creation of training documentation and materials.
- Support the development of structured processes and workflows to improve efficiency.

**Culture & Employee Engagement**:

- Plan department-wide events, team-building activities, and engagement initiatives.
- Foster a positive and motivating work environment.
- Help reinforce company culture and values within the team.
- Act as a point of contact for employee concerns and provide support where needed.

**Qualifications & Skills**:

- Experience in office administration or employee engagement roles.
- Strong organizational and multitasking skills in a fast-paced environment.
- Excellent communication and interpersonal abilities.
- Proficiency in Outlook, Excel, PowerPoint, and Word
- Ability to handle confidential information with discretion.
- Strong problem-solving skills and a proactive approach to challenges
- Strong attention to detail and ability to work autonomously

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