Sales Support Administrator
2 days ago
Your professional transformation starts here
Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?
This job is for you
**Sanimax is looking for a bilingual, detail-oriented and, customer-focused Sales Support Administrator to join our team in our Montreal offices**
**What We Offer**
- Competitive salary and permanent, full-time employment
- Monday to Friday daytime schedule
- Primarily remote work with one in-office day weekly, following successful training.
- Comprehensive benefits package, including medical, dental, and life insurance
- Group RRSP and pension plan with employer contributions
- Access to telemedicine services and an Employee Assistance Program
- On-site Gym accessible 24/7
**Key Responsibilities**
- Maintain and update master files as well as customer data in the ERP system, ensuring their accuracy.
- Create and validate new accounts in the ERP system for the sales and customer service teams (Ontario and Montreal), completing all mandatory fields and following procedures and contracts.
- Coordinate price updates and account management, and validate account opening requests from customer service.
- Prepare, update, and send reports for representatives, managers, and key clients (monthly reports, volume reports, signing bonuses), and ensure follow-up.
- Provide data analysis support to the sales and procurement teams, including preparing reports.
- Manage customer tickets via Zendesk and collaborate with other departments as needed.
- Perform any other related tasks to support the team.
**Qualifications & Skills**
- High school diploma required; post-secondary education is an asset
- Minimum 2 years of experience in customer service or sales support
- Bilingual - fluent in French and English (spoken and written)
- Proficient with Microsoft Office and general computer systems
- Excellent verbal and written communication skills
- Strong multitasking, organizational, and problem-solving abilities
- Sense of urgency and the ability to work independently or in a team setting
**Give meaning to your career and help us make a difference: become a transformation champion**
- At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer_
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