Dispatcher - Afternoon

5 days ago

Mississauga, Canada Groupe Robert Full time

He/She will carry-out the dispatching activities, assigning vehicles and drivers to the various transport operations. Group or distribute the loads according to their origins/destinations in transportable sets, according to predetermined routes.

**Responsibilities**:

- Plans and coordinates pickups / deliveries already entered the system to ensure that they will be completed on time
- Establishes proactive communication with drivers for better planning
- Manages the capacity of the fleet assigned to it
- Check the availability of drivers
- Checks the availability of trucks and trailers
- Make sure to take note in the system of all information relevant to pickups and deliveries
- Carries out methodical monitoring of drivers and equipment to maximize their use / limit waiting time.
- Verification of the routes of each driver to plan departures and destinations
- Verification of permits, validity
- Schedule road escorts
- Demonstrates respect and fairness in dealing with drivers
- Suggests and implements new ideas or ways of improving performance
- Adapts to changes in customer requests / makes last minute changes (eg redirecting trips);
- Revise its planning to consider the unexpected having arisen
- Notify customers of problems, delays, and others.
- Teamwork with the CSR
- Notify your sector manager when abnormal situations arise at the operational or customer levels

**Skills/Abilities**:

- Knowledge of High traffic Act
- Very good geographic knowledge appropriate to the region (s) concerned
- Great Problems solving Skills
- Excellent Planning and Organizational skills
- Constant concern for customer satisfaction
- Focused and Analyse on achieving results
- Ability to demonstrate Leadership as well as teamwork skills
- Courtesy, Autonomy, Adaptability
- Stress resistance
- Take Initiative and Self-confidence
- Interpersonal communication

**Requirements**:

- 3 - 5 years dispatching experience within the transportation industry
- Completed minimum post-secondary education
- Broad understanding of operations and willingness to put knowledge to use
- Computer proficient: MS Office (Excel & Outlook); ERP system: SAP, TMW an asset

**Job Types**: Full-time, Permanent

**Salary**: $58,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

**Experience**:

- dispatching: 3 years (required)

Work Location: One location

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