Dispatcher

4 days ago

Mississauga, Canada TST-CF Express Full time

**About Us**:
A division of TFI International Inc., located in Mississauga, is currently recruiting for a Dispatch Supervisor.

**Responsibilities**:

- Assist Dispatch Supervisor in managing the day-to-day operations in the Linehaul Dispatch Department as well as assist with P&D dispatch duties.
- Dispatching functions to company Drivers, 3rdParty Carriers and Owner/Operators across Canada / Cross Border / USA
- Ensure that service levels meet and or exceed the needs of our customers
- Review operational efficiencies and effect change as necessary in order to maintain a high level of customer satisfaction and cost efficiencies.
- Recommend, implement and maintain performance and productivity measurements
- Communicate professionally with internal and external customers in order to resolve service issues in a timely manner and providing customers with status updates.
- Responsible for Customs Clearances, including setting up ACI and ACE.
- Schedule repairs and maintenance for equipment.
- Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
- Completion of daily reports
- Other duties as assigned

**Qualifications include**:

- Strong analytical, organizational and problem-solving skills
- Customer service oriented
- Proven ability to multi-task and prioritize tasks
- Professional verbal and written communication skills in English (bilingual in French is an asset)
- Computer literate with sound knowledge of Gmail and Excel
- Ability to work flexible hours (afternoons, evenings and weekends) as necessary
- High School or equivalent
- Knowledge of Transportation Operating Systems

If you are seeking a diverse and challenging management opportunity within the transportation sector, submit your resume

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Truck Dispatching: 2 years (preferred)
- LTL Freight: 2 years (preferred)

Work Location: In person

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