Outreach Team Lead

**Company Overview**

Réseau ACCESS Network is a non-profit, community-based charitable organization dedicated to promoting wellness and education while reducing harm and risk related to health issues such as HIV/AIDS and Hep C. Our mission is to support individuals and the community through a holistic approach.

**POSITION PURPOSE**:
To provide low threshold street outreach, community outreach and community development to structurally marginalized community members living with or at risk of acquiring HIV/HCV/STBBI. The position aims to reach more persons affected by their substance use earlier and to remain in contact to prevent health damage while not requesting abstinence. This includes community development specific to the needs of people who use drugs, at-risk youth, BIPOC communities, and other persons and groups experiencing interlocking systemic barriers related to poverty, racism, and drug policy. It serves to strengthen the connections and relationships between individuals and organizations, to bridge capacities across communities and to work towards common goals.

**POSITION RESPONSIBILITIES**:
Please note that this position provides operational support and guidance but does not include direct supervisory responsibilities over staff.

**Street Outreach Services**

1. Coordinate outreach activities to serve those at risk of HIV/HCV/STBBI transmission through injection and other means of drug use.

2. Conduct outreach to people who use substances and are at risk for HIV and HCV acquisition and drug poisoning/overdose, in locations where people congregate and/or access other services.

3. Recognize and respond to drug poisoning events during in-reach and outreach shifts and administer naloxone as needed.

5. Where appropriate, deliver brief counseling (crisis intervention / just listening), Indigenous traditional services, and harm reduction teaching, including training people to administer naloxone, to reduce the risk of drug poisoning/overdose and HIV and HCV transmission.

6. Act as a bridge between the street and in-house services, as well as external services offered by community partners.

7. Provide referrals to other community, social and health care services, including mental health, substance use, primary care, By-Names List, and HIV and HCV care and screening.

8. Provide practical support to assist with reminders to appointments, assistance with identification and access to other social services.

9. Promote the inclusion of People with Lived and Living Experience (PWLLE) within local harm reduction outreach programs (i.e. recruit, assist with training, and support people with lived and living experience in their roles).

**Community Outreach & Development**

Connect with community partners to **deliver presentations, workshops, education, and to provide referrals** to priority populations (adults and youth who use substances, people at risk of or living with HIV and /or HCV), as well as collaborate to provide wellness programming to community members.

1. Working collaboratively with community partners, create opportunities to meet with potential/existing members within their sites to establish/maintain contact.

2. Provide referrals and supports to those who use substances to bridge individuals to HIV/HCV/STBBI testing, treatment and support services as appropriate.

3. Provide ongoing risk/harm reduction information/education/materials to those at risk of HIV/HCV transmission.

4. Actively seek new opportunities to provide harm reduction workshops within the agency’s catchment area.

5. Occasionally, speak to the media (written and video) regarding programming and events.

**Outreach Services Training**

1. By working collaboratively with the Manager of Harm Reduction Outreach and Education as well as the outreach team, provide guidance and mentorship of trained and approved placement students and community workers to provide in-reach and outreach services.

2. The Outreach Team Lead will work in collaboration with the Manager of Harm Reduction Outreach and Education to ensure that the outreach team is supported and connected to professional development opportunities.

**Administration**

1. Proficient in Canva and Microsoft Office including but not limited to Outlook, Teams, Word, PowerPoint, and Excel.

2. Ensure all harm reduction transactions are recorded in the provincial NEO 360 database regularly.

3. Ensure overdose response and incident reports are tracked, debriefs are promptly offered and documents are filed to the Manager of Harm Reduction Outreach and Education.

4. Ensure that files are secure, confidential and have all necessary backups.

5. Maintain inventory and order harm reduction supplies through Public Health Sudbury and District.

6. Ensure that all necessary reports are completed and submitted to the appropriate sources and meet deadlines.

7. Recommend program adjustments to the Manager of Harm Reduction Outreach and Education as appropriate.

8. Assist and imp