Inside Sales

**We're looking for a dynamic and organized individual to join our team and work within the central hub of our wholesale operations in Burlington, ON.**

Bloomco is a leading wholesale distributor of premium automotive detailing supplies, serving a diverse clientele of dealerships, collision repair shops, professional detailers, car washes and other industrial customers. We are committed to providing exceptional products and unparalleled service to our valued customers. We are currently seeking a motivated and versatile person for our Inside Sales & Support role to join our growing team.

This is a multi-faceted role perfect for a proactive individual who excels at customer interaction, organization, and supporting a busy sales team. You will be the first point of contact for many of our customers and play a vital part in ensuring the smooth and efficient operation of our business.

Key Responsibilities:
**Showroom & Order Desk Management**:

- Greet and assist all walk-in customers in our showroom, providing product knowledge and recommendations.
- Perform accurate and timely order entry into our system.
- Provide exceptional customer service, addressing inquiries, resolving issues, and building strong customer relationships.
- Maintain the showroom's appearance, ensuring it is clean, organized, and well-stocked with the latest products and promotional materials.

**Sales & Operations Support**:

- Act as a key support system for our outside sales staff, providing them with timely information, processing their orders, and assisting with customer follow-up.
- Assist the purchasing manager with administrative tasks, such as creating purchase orders, tracking shipments, and communicating with vendors.
- Coordinate the dispatch of local deliveries and manage the logistics of outgoing shipments to ensure timely and accurate fulfillment of all orders.
- Collaborate with the warehouse team to maintain accurate inventory levels and communicate any discrepancies.
- Support in maintaining and updating our website to ensure all product information, pricing, and content is accurate and current.
- Demonstrate flexibility by stepping in as a backup to other administrative and operational roles as needed/required to ensure seamless business continuity.

**Qualifications & Skills**:

- Previous experience in a customer service, sales support, or operations role is highly preferred.
- A passion for the automotive industry and a general understanding of automotive detailing products is a strong asset.
- Excellent communication and interpersonal skills, with the ability to build rapport with a diverse range of customers.
- Strong organizational and time-management skills, with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency with computers and experience with order entry systems, online chat platforms, and Microsoft Office Suite. Experience with website content management is an asset.
- A proactive and problem-solving mindset with a keen eye for detail.
- Ability to work effectively both independently and as part of a collaborative team.
- A valid driver's license is an asset.

Pay: From $22.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: In person