Inside Sales Manager

1 week ago

Burlington, Canada Burkert Canada Inc. Full time

Position Title**:Inside Sales Manager

Department: Sales

Reports to: Sales Manager

Status: Exempt

Role Profile: Inside Sales Manager

**Position Title**:Inside Sales Manager (ISM)

**Summary**:The role of the Inside Sales Manager is to manage all aspects of the inside sales department and to coach and facilitate the effectiveness of the Inside Sales Representatives / Customer Support Team in meeting the company’s goals.

**Main tasks: (Other duties will be assigned as required)**
- Responsible for coaching, training and developing the entire inside sales team (NCD and customer support) to have a fundamental understanding of all solutions and to have a „customer first“ mindset at all times
- Manage performance, competence management and employee development plans
- Report on sales metrics, opportunities and threats to the Sales Manager
- Ensure accurate and complete information is captured in the CRM by providing data quality checks
- Support the Burkert Canada sales strategy and conduct business according to the budget
- Responsible that pricing policies are carried out according to the Burkert sales strategy and all entered orders are sufficiently profitable
- Properly update STPs and ensure STPs are applied for appropriately and in a timely manner
- Responsible for consistently handling RMAs according to the Burkert processes
- Ensure at all times that Special Net Pricing (SNP) is current for all applicable companies
- Manage key accounts as required
- Handle escalated customer calls as necessary
- Promote a positive, energetic, team oriented, consultative selling environment across all sales channels

*This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.*

**Education and Experience**:

- Bachelors Degree in Business, Communication or Engineering or equivalent technical training courses preferred
- 3 - 5 years of inside sales management preferred
- 3 years of sales experience in process valves, controls, sensors and other pertinent instrumentation is also preferred

**Skills**:

- ** **Proficient in SAP**:

- ** **MS Windows and MS Office products**

**Competences Required**:

- Drive to take on responsibility
- Problem-solving ability
- Teamwork ability
- Process-oriented thinking and acting
- Customer orientation
- Employee development/training

**Experience**: Preferred
- 3 year(s): Sales experience in process valves, controls, sensors and other pertinent instrumentation is also preferred
- 3 - 5 years: Inside sales management

**Skills**: Required
- Microsoft Office
- Microsoft Excel
- SAP - Inventory Search

  • Inside Sales

    2 weeks ago

    Burlington, Canada Great Lakes Combustion Inc. Full time

    Inside Sales Representative Location: Burlington, Ontario (On-site with some remote flexibility) Compensation: $50,000 - $60,000 annually + benefits , Permanent About Us Great Lakes Combustion Inc. has been a trusted leader in the manufacturing and service industry since 1979. Family-owned and operated, we’re based in a private facility in the...

  • Inside Sales Representative

    2 weeks ago

    Burlington, Canada Nutem Custom Manufacturing Full time

    **Overview** **Duties & Responsibilities** - Account management for current customers - Providing excellent customer service to current and future clients - Generating leads & opening new accounts with the help of our international Broker. - Inbound and outbound phone calls regarding customer service and sales. - Assisting with price negotiations and...

  • Inside Sales/customer Service

    26 minutes ago

    Burlington, Canada Wera Tools Inc. Full time

    **Inside Sales Representative** **Location**: Burlington, Ontario **Company**: Wera Tools Are you passionate about tools and delivering exceptional customer service? Wera Tools is looking for a **driven and detail-oriented Inside Sales Representative** to join our team in Burlington, Ontario! **About the Role** As an Inside Sales Representative, you will...

  • Inside Sales Associate

    4 days ago

    Burlington, Canada Coast Appliances Full time

    Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE! With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business. Reporting to the Store Manager, the Inside Sales Associate is responsible for managing...

  • Inside Sales Representative

    2 weeks ago

    Burlington, Canada EarthFresh Full time

    **OBJECTIVE** Reporting to the Inside Sales Manager, the Inside Sales Representative will support the sales team by preparing and entering sales and purchase orders, monitoring product inventory levels while working closely with the Logistics, Production and Shipping/Receiving Departments. **QUALIFICATIONS** **Education**: - High School Diploma -...

  • Inside Sales/customer Service Representative

    2 weeks ago

    Burlington, Canada EarthFresh Full time

    **OBJECTIVE** Reporting to the Inside Sales Manager, the Inside Sales Representative will support the sales team by preparing and entering sales and purchase orders, monitoring product inventory levels while working closely with the Logistics, Production and Shipping/Receiving Departments. - Please note this is a hybrid position - 3 days minimum in...

  • B2b Inside Sales Representative

    1 week ago

    Burlington, Canada Safetycare Inc. Full time

    **B2B Inside Sales Representative** With offices in the United States, Canada, Australia, the United Kingdom and South East Asia, Safetyhub offers a wonderful opportunity for passionate sales professionals to join our growing team at our office in Burlington, ON. With an attractive compensation package, including uncapped commission on all new business and...

  • Inside Sales Representative

    6 days ago

    Burlington, Canada Acorn Stairlifts Full time

    **WHATS IN IT FOR YOU, YOU ASK?** - Base salary plus competitive **UNCAPPED COMMISSION **structure. On target earnings between **$65,000-80,000K or more **depending on performance**.**: - **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off**, CASUAL DRESS ATTIRE!**: - Part of a **FAMILY**. - **FUN-LOVING, POSITIVE **and **ENCOURAGING** atmosphere. -...

  • Inside Sales Representative

    1 week ago

    Burlington, Ontario, Canada UPS Full time

    Company Description UPS Founded in 1907 as a messenger company in the United States, UPS has grown into a $51.5 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company...

  • Inside Sales Associate

    2 weeks ago

    Burlington, Canada Nedco Full time

    For 100 years, **Nedco** has been a cornerstone in the electrical industry. With branches across Canada, **Nedco**, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. As an **Inside Sales...