Ft Program Manager, Records and Information

**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. _**

**_If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs._**

**Job Purpose**:
Reporting to the Director, Corporate Risk, the Program Manager, Records and Information Compliance is responsible for management and administration of the corporate wide records and information compliance programs. This includes developing, issuing and implementing policies, guidelines, and procedures in accordance with records and privacy legislation. Records management includes managing security with the system to ensure authorized access only and ensuring records are in accordance with MBLL’s Records Authority Schedules which serve as governing documents detailing record retention and disposition as well as. This position is the Privacy Coordinator and work closely with internal and external clients to ensure compliance with Privacy Acts and Regulations. The position acts as a liaison between the Provincial Archives, Government Records Office and the Manitoba Ombudsman’s Office to ensure records and privacy obligations are fulfilled.

**Responsibilities**:

- Manage and promote all aspects of the corporate records management program, including strong direction and guidance with electronic records management software and privacy information compliance.
- Develop a corporate wide classification scheme and departmental file plans for the management of corporate information assets.
- Manage the development and amendment of Records Authority Schedules for the approval by responsible executives and the Provincial Archivist.
- Manage the security program within records management software to ensure that corporate records are protected from unauthorized access.
- Manage the vital records program to ensure the protection of the corporation’s most critical records.
- Develop, issue, and implement policies, guidelines and procedures in accordance with current legislation and information management standards.
- Develop and implement the records management software training program.
- Investigate trends in records management practices and recommend corrective actions for significant trends or events.
- Manage litigation holds on behalf of the corporation and provide litigation support as required.
- Develop a plan and design for records protection and disaster prevention, including records recovery efforts.
- Oversee the transfer of paper records to the Government Record Centre and maintenance of appropriate documentation.
- Develop a records coordinator user group to provide direction and leadership to departmental liaisons.
- Manage the disposition of records in accordance with Record Authority Schedules (including records in both electronic and paper format).
- Serve as Government Records Officer and Privacy Coordinator on behalf of the corporation.
- Manage and promote all aspects of the corporate privacy compliance program, including training.
- Provide expertise and direction to all business units regarding the collection, storage, and use of personal information.
- Oversee the creation of privacy statements in all forms that collect personal information of internal or external customers, ensuring compliance with current legislation.
- Oversee and coordinate all procedures required ensuring all regulatory requirements are adhered to in the potential event of an information loss/breach.
- Serve as a compliance coordinator for the Canadian Anti-Spam program, including handling of inquiries, consultations, and education plan for staff.
- Manage the provision of personal information privacy awareness and training sessions to all levels of staff.
- Create and provide records management or privacy compliance information reminders and updates for all staff through internal communications networks.
- Perform other related duties as assigned.

**Primary Qualifications**:

- A bachelor’s degree in Computer Science, Arts, or Business Administration and a 2-year certificate program in Certified Records Manager (CRM) or completion of one year in Master’s degree in Archival Studies.
- Advanced understanding of principles and regulations of applicable privacy legislation (e.g. Freedom of Information and Protection of Privacy (FIPPA), Personal Health Information Act (PHIA), Canadian Anti-Spam legislation, General Data Protection Regulation (GDPR), as they relate to the protection and management of personal information.
- A minimum of five years related work experience, including applied knowledge of document management procedures, file plan structures, and related legislative require