Records & Information Management Coordinator

The Records and Information Management Coordinator is responsible for the overall life cycle management of all records created and maintained in the Department and for the coordination of access to information and protection of privacy matters within the Department under The Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Act (PHIA). This includes planning, implementing and administering the department’s records policies, procedures and standards; managing projects related to records management software including implementations and upgrades; training end-users and managing related vendor relationships; responding to departmental FIPPA requests and supporting Privacy Impact Assessments. This would also include adherence to the City’s overall archives control system (both hard copy and electronic).

**As the Records & Information Management Coordinator, you will**:

- Manage the records and information management program for the department.
- Coordinate access to information and protection of privacy matters within the department as per legislation (FIPPA and PHIA).

**Your education and qualifications include**:

- University degree in Business or Public Administration or another related field. A combination of relevant education and experience may be considered.
- Master's Degree in Archival Studies preferred.
- Two (2) years of related experience in records and information management (RIM) in the public sector or for a large private sector organization.
- Experience dealing with, providing consulting services, and implementing solutions relating to RIM best practices to multiple client areas with various lines of business.
- Experience working with senior level management providing RIM advice, implementation, and related services in a diverse, unionized environment.
- Leadership abilities along with previous experience involving RIM activities, building capacity, and promoting continuous learning and development.
- Experience managing requests for access to information (FIPPA) including but not limited to: Monitoring and tracking the processing of access requests; Ensuring time limits and notice requirements are met; Contacting third parties whose privacy or business interests may be affected by the release of information, to determine their positions; Estimating, calculating, and collecting fees, when required; Reviewing preliminary access recommendations from program directors and managers; Responding to requests, where required; and Preparing Departmental responses to Ombudsman complaints, where required.
- Experience providing innovative and effective strategic advice to management on RIM issues.
- Ability to consult, mediate, negotiate, and work with a variety of teams/ groups, (i.e. Senior Management, Unions / Associations).
- Well-developed knowledge of Corporate RIM programs, internal processes, and systems.
- Ability to communicate effectively, both verbally and in writing, with a variety of internal and external stakeholders.
- Strong political acumen.
- Ability to carry-out responsibilities of the job with a high degree of confidentiality and professionalism in accordance with existing and evolving FIPPA and PHIA standards and legislation

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Information Governance Professional (IGP) Certification - Must be able to obtain IGP certification within 24 months of appointment to the position; OR, must be able to obtain the designation of Certified Records Manager within 24 months of the appointment.

**CORE COMPETENCIES**: FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented