Records and Information Management Coordinator

Under the general direction of the Manager, Strategic Initiatives and Project Development, the Records and Information Management (RIM) Coordinator plans, coordinates, implements and evaluates the Department’s records and information management and access to information programs and systems, as well as manages related records management support and administrative service functions.

The RIM Coordinator is responsible for the overall life cycle management of records created and maintained in the Department and for the coordination of access to information and protection of privacy matters within the Department under The_ Freedom of Information and Protection of Privacy Act _(FIPPA) and the _Personal Health Information Act_ (PHIA). This includes developing and administering the Department’s records policies, procedures and standards; training and providing guidance to staff on records management and access and privacy matters; and responding to departmental FIPPA requests and supporting Privacy Impact Assessments. This also includes adherence to the City’s overall archives control system (both hard copy and electronic).

The RIM Coordinator is also responsible for the overall leadership and supervision of the staff in the RIM Unit, including the Real Estate File Section and Central Files Section. This includes planning, directing, and evaluating the activities of staff engaged in records and information management, related systems and designated support areas, and establishing performance goals to achieve and ensure the highest level of customer service provision.

**As the **_Records and Information Management Coordinator_**,**_ _**you will**:

- Manage the records and information management (RIM) program for the Department.
- Be responsible for the overall leadership and management of staff in the Records and Information Management unit.
- Coordinate access to information and protection of privacy matters within the Department in accordance with legislation (FIPPA and PHIA).
- Function as a key member of the leadership team for the Strategic Initiatives & Project Development Branch of the Office of the Director

**Your education and qualifications include**:

- Post-secondary degree in a related discipline (e.g., Commerce, Public Administration, Information Science), or equivalent combination of related education and training will be considered. A Master’s degree in an information science program, such as Archival Studies, Library and Information Studies, or Archives and Records Management, is preferred.
- Certificate in Records and Information Management is an asset.
- Three (3) years’ progressive experience in the Records & Information Management (RIM) field supporting multiple clients with various lines of business in a similar environment.
- Experience managing and responding to requests for access to information under the Freedom of Information and Protection of Privacy Act (FIPPA).
- Leadership experience, including coaching, mentoring, and providing feedback.
- Well-developed knowledge of Corporate RIM programs, internal processes, and systems is preferred.
- In-depth knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), the Personal Health Information Act (PHIA) and other relevant legislation, policies and by-laws.
- Knowledge of the AMANDA permit tracking system is an asset.
- Ability to carry-out responsibilities of the job with a high degree of confidentiality and professionalism.
- Ability to consult, mediate, negotiate, and work with a variety of teams/ groups, (i.e. Senior Management, Unions / Associations).
- Ability to interpret legislation, policies and by-laws and work within a defined policy framework.
- Ability to provide effective strategic advice to management and staff on RIM and access and privacy matters.
- Ability to develop RIM-related procedures, processes and standards based on best practices and analysis.
- Ability to plan and organize work effectively, to identify and resolve problems, and to meet deadlines.
- Excellent interpersonal skills, with the ability to establish and maintain effective, collaborative working relationships with all levels of internal and external stakeholders in a political and public management environment.
- Excellent verbal communication skills to effectively communicate with a variety of internal and external stakeholders.
- Excellent written communication skills with the ability to prepare various reports and correspondence.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

**CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented