Account Manager, Inside Sales Research

**Overview**
At the heart of QIAGEN’s business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.
Our most valuable asset are our employees - around 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people’s lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.
**Position Description**
The Account Manager, Inside Sales Research, East is responsible for enhancing customer satisfaction, building customer relationships, and selling the company’s products and services within the assigned territory. The Customer Solutions Manager, Inside Sales Research, East utilizes business by phone principles to interact with customers, who may include lab scientists, lab managers, principal investigators, and finance. Manages a territory, closes opportunities and develops a plan to achieve assigned quota.

Target Account Segments, including but not limited to:

- Supports diverse account segments including research, applied testing, industry, and market development businesses.

**Responsibilities**:

- Sales Revenue / Budgets: Meet or exceed sales targets for all products and assigned business objectives. Develop tactical plans to maximize revenues.
- Strategy: Implement corporate strategy in defined key accounts. Negotiate contracts and execute pricing strategy to maintain existing business and expand development of new business.
- Customer Focus: Enhance customer satisfaction and increase our competitive advantage while building trust and relationships with customers through consultative selling. Develop strong relationships with key customers.
- Planning / Forecasting: Develop and execute an effective business plan within assigned territory. Forecast within accuracy guidelines. Perform daily pre-call planning for increased sales effectiveness.
- Business / Markets: Recognize market trends and gain competitive intelligence within territory. Communicate market information through business teams, CRM market feedback, and/or other approved channels. Drive and initiate development of new business opportunities in defined area.
- Manage Resources: Involve and support team members to achieve mutual company goals and objectives. Daily use of SFDC database for input and output of customer information to increase sales effectiveness. Meet expense budget guidelines.
- Decision Making: Execute sound business decisions based on relevant information, take calculated risks as necessary to achieve business objectives.

**Position Requirements**
- Education: Bachelor Degree in Biological Science preferred.
- Experience: Minimum 1 year of laboratory experience proven aptitude for laboratory techniques.
- Minimum of 3 years proven sales experience.
- Ability to work over the phone and in person: Position is 90% over the phone with option to visit key accounts in Montreal in person.
- Ability to Travel: 20% for meetings and trainings.

**Personal Requirements**
- Self-motivated with the ability to work independently while under guidance of manager.
- Fully Bilingual: French and English required
- Ability to work in teams with field account managers, specialists, etc.
- Excellent listening, written and oral communication skills for all business levels.
- Professional Phone Etiquette.
- Proven ability to sell to all levels within customer organization hierarchy Excellent organizational and time management skills.
- Location: Montreal and surrounding, Quebec

**What we offer**
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

Job Reference: US/CA01741