Dealer Services Department Assistant

5 days ago

St Jacobs, Canada Home Hardware Stores Limited Full time

**Welcome Home**

We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

**Support our Dealers. Strengthen our Network.**

As the Dealer Services Department Assistant, you will be responsible for providing administrative assistance and support to the Dealer Services - Claims department ensuring correct processing of claims. Led by the Dealer Services Manager, this role suits a detail-oriented administrative professional with strong communication and customer service skills.

**Ready to make an impact in a new role? Here’s how**:

- Prepare and process adjustments of invoices as requested by the Merchandise teams.
- Administer the claims processing of internal accounts and manage mass adjustments.
- Generate and distribute claims-related reports on a weekly and monthly basis.
- Coordinate Health Canada claims and process RBC Visa & Gift certificates.
- Perform administrative duties including phone support, filing and TimeZone time tracking for the department.
- Respond to Dealer inquiries regarding the Claims program (policies and procedures) and process claims as required.

**We’re looking for**:

- Diploma in Business, Data Management, Accounting, or related field.
- A minimum of three years’ experience in an administrative or claims focused position.
- Excellent communication skills, with professional interpersonal skills.
- Excellent computer skills (Microsoft Word, Excel and Access), as well as familiarity with Oracle Discoverer.
- Effective organizational, time management, and attention to detail skills.
- Self-motivated, with the ability to work with mínimal supervision.
- Thorough knowledge of Home Hardware’s current systems and processes a definite asset. Product knowledge beneficial.
- Bilingual in English and French is an asset.
- The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

**How we’ll make you feel at Home**

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:

- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.

**Canadians call us Home Hardware. We call it Home.**

HP

  • Bilingual Dealer Finance Assistant

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Bilingual Dealer Finance Assistant** to join our Dealer Finance team. In this role, you will be responsible for monthly financial statement entries, report production and digital filing for selected Dealers, under Home’s banking partnerships. **What you’ll do**: - Prepare and maintain lending...

  • Desktop Support Department Assistant

    1 week ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Our Infrastructure & Security team is looking for a **Desktop Support Department Assistant. **Reporting to the Manager, Desktop Support, you will be responsible for creating accurate Dealer invoices, as well as maintaining and tracking inventories of all IT services billed. We are looking for an individual that has knowledge in financial management and...

  • Department Assistant, Transportation

    1 week ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware is hiring for a **Department Assistant, Transportation **to join our team. Reporting to the Manager, Transportation you will be responsible to provide administrative assistance to the Delivery Support department. If you have a keen eye for detail and exceptional communication skills, we would love to hear from you! **What you’ll do**: -...

  • Finance Manager

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Finance Manager - Dealer Performance** to join our Corporate Finance team. Reporting to the Director, Dealer Support FP&A, you will work closely with Dealers Owners on all facets of performance improvement. We are looking for a dynamic leader to lead a small team in developing their scope of...

  • Office Services Assistant

    5 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware is looking for an **Office Services Assistant **to join our Human Resources Team. Reporting to the Manager, Office Services, you will be responsible for coordinating and administering various functions in support of the Office Services department, while supporting both the office and warehouse Team Members. If you have strong interpersonal...

  • Accounts Receivable Assistant

    3 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has a fantastic opportunity to join our Finance team as an **Accounts Receivable Assistant**. Reporting to the Manager, Accounts Receivable, you will work closely with our Dealers and internal departments to assist, respond, and resolve invoicing/payment inquiries. If you have excellent attention to detail with knowledge of accounting...

  • Retail Support Representative

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Retail Support Representative - Bilingual** to join our Dealer Services Team. Reporting to our Dealer Services Supervisor, you will be responsible for providing fast and accurate operational information and excellent customer support to our Dealer Owners and their staff. If you are a strong...

  • Retail Support Representative

    1 week ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Our Dealer Services team is growing, and we have multiple opportunities to join our team as a **Retail Support Representative. **Reporting to our Dealer Services Supervisor, you will be responsible for providing fast and accurate operational information and excellent customer support to our Dealer Owners and their staff. If you are a strong multi-tasker...

  • Marketing Sales

    1 week ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    **Welcome Home!** We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. *** **Elevating Marketing and Dealer Success** As a Marketing Sales and Service Specialist, you will be responsible for marketing as well as training, communication, development, and Dealer support in...

  • Corporate Records Specialist

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    If you have a strong business acumen and enjoy working in a busy environment where multi-tasking and attention to detail are key, we would love to hear from you! **What you’ll do**: - Collaborate with the Corporate Records Manager to improve functions within Corporate Records by providing perspective and analysis. - Control the customer database and...