Admissions/volunteer Coordinator

**_“How do you live in the moment?”_**

**The Admissions/Volunteer Coordinator** reports to the Executive Director and is responsible for providing orientation, informal education, and support to new residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals.

**Wage Rate**:
The starting wage rate is $25/hour.

**Vacancy**:
This is not an existing vacancy and is a new position.

**Responsibilities**:

- Act as the Home Resident Placement Coordinator
- Communicate with Ontario Health at Home on a daily basis to share available beds
- Schedule and conduct tours
- Check residents' rooms prior to move in, coordinate maintenance/housekeeping to ensure the room is ready prior to the Resident arriving
- Exit interviews to be completed with discharged families/residents
- Participate in admission day conference led by Social Work
- Complete residents’ business file by end of admission day
- Contact resident/family prior to admission to ensure that have information gathered to complete the business file as per Genesis
- Work with residents/families on the waiting list to ensure information gathered to complete the business file
- Support families, friends and supporters of people experiencing dementia balancing this with the promotion of a person-centered approach to individuals
- Communicate with Public Guardian and Trustee regarding admission status of new admission and set up payment process
- Ensure collections policy is employed when new admission is not making payment within 3 days of admission.
- Required to understand the nature and meaning of quality indicators used by the Home
- Other duties as assigned and or indicated in the Job Task Inventory

**Qualifications**:
The qualifications needed to join our family are as follows:

- High School Diploma.
- SSW certification
- Previous experience in a geriatric social-related field is an asset.
- Experience with electronic health records preferred
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.
- Ability to work from the heart and make others smile.
- Display a sense of spontaneity and ability to change the moment positively for people
- Presents a positive approach, not controlling language and actions towards people
- Registered with the college annually.
- Excellent written and verbal communication skills.
- Good organizational skills.
- Second language is an asset.
- To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
- Two supervisory references required
- Italian speaking an asset

**What do we offer you?**
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager._