Billing Administrative Assistant

**Position**: Billing Administrative Assistant **Location**: Edmonton, Alberta (Hybrid/Flexibility work policy) **Status**: Full-time / Contract - 12 months You are known for your contagious enthusiasm and your proactivity in various projects? Do you have a strong administrative background and a passion for improving various processes? You are known for your strong computer skills and the quality of your presentation work? Would you like to join a dynamic team ready to do anything to offer the best possible service? Here is a great opportunity to join our customer service team as a Billing Administrative Assistant for a 12-months contract. You will be part of a fabulous team and enjoy the many benefits of joining Quadra as you work in a flexible, hybrid environment. We will provide all the equipment to be successful in the role We are looking for someone who is open and motivated to learn more about the distribution field. You will play a key role in the team by being responsible for invoicing, customer follow-ups, creating various documents (Word, Excel, Power Point, etc.) as well as being the liaison with our customers and partners. We are looking for someone with a positive and professional attitude who will ensure a dedicated and impeccable customer service. If you are committed to excellence, you have a place at Quadra. Our employees are professional and passionate about our company. In return, Quadra offers a stimulating work environment and the opportunity for personal growth with recognition for outstanding performance. Our employees work in a high-performance environment where we strive to be the best in our industry. Quadra's competitive advantage is our employees. By pursuing and fostering excellence, we guarantee our stakeholders product quality, customer service, and customer satisfaction. In addition to being certified as one of the "Best Managed Companies", "Great Place to Work" and "Great Place to Work for Women", Quadra has received another great recognition: we have been recognized as one of the "Great Place to Work for Mental Wellness’’. **Responsibilities include**: - Maintain and administer the various analysis databases, which includes data management and report preparation - Processing information in system when received, follow up with customers and carriers for required information - Assist in maintaining spreadsheets for customer special requirements for invoicing (Excel) - Maintain and enter information in spreadsheets (Excel) - Formulate new ideas on how to provide value-based technical support to strategic customers - Assist on value capture creation and documentation - To liaise with the appropriate people in the Quadra organization to ensure a satisfactory level of customer service is maintained **Job Requirements**: - Post-secondary education in administration, communication, marketing or any related field would be an asset - Minimum of 2 years relevant experience in an office environment (knowledge of chemical industry, oil and gas or transportation would be an asset) - Storytelling, writing and editing skills - Experience using an ERP system such as JD Edwards or Oracle is considered an asset - Professional and very well organized, willingness to make decisions and work in a fast-paced environment respecting timeline - Proficiency with the Microsoft Suite, comfortable with Excel and Power Point - Ability to maintain spread sheets with a high degree of accuracy - Highly self-motivated with the ability to work independently and handle pressure - Position requires individual to be detail oriented and possess good analytical skills - Excellent communication skills - Ability to work independently and to multitask In addition to joining a talented team of passionate professionals, you will join a unique company culture that promotes professional and personal growth. You'll enjoy the many benefits we offer our employees for an excellent work-life balance: **Benefits of choosing this position at Quadra**: - Competitive salary & Customized benefits for our contractual employees - Programs offered to employees to improve their quality of life (Wellness) - Virtual wellness and mental health programs with a global healthcare leader - Vacation days & personal days - Fast-growing, privately held, family-owned company with a strong infrastructure - Great work environment every day (Great Place to Work and Best Managed Companies certification) - Caring for each other and having fun are part of our core values - A company that promotes diversity and inclusion - Employee Assistance Program (EAP) - Customized training - Career advancement and development opportunities; a growing company with possibility of permanent position - Social activities organized by the company - Digital environment