Payroll Coordinator

**Organizational Description**

Organizational Solutions Inc. (OSI) is a Third party provider who specializes in Disability Management, believing in the quality of growth and the professional potential of all our staff. Founded in 2003, OSI’s journey is one of entrepreneurial achievement and professional development. Over the past fifteen years we have grown from a grassroots start-up into one of Canada’s leading Disability Management and Workers’ Compensation Claims management providers. Today OSI employs more than 130 highly specialized people and serves over 1,000 clients of all sizes in almost every industry.

As a member of OSI you can have the opportunity to work in an innovative environment and to engage in meaningful work and having a strong positive impact in providing, The Right Care, at the Right Time, for the Right Outcome©.” within a dynamic, and talented team, while growing your own professionalism.

**Overview / General Purpose**:
To process payroll in an accurate and timely manner. Perform Workers’ Compensation remittances for select clients. Complete file audits, share results with Team Leads, and participate in Audit Committee.

**Primary Duties and Responsibilities**:
**Primary responsibilities**:

- Management ofweekly, bi-weekly, semi-monthly and monthlyclient benefit payroll reporting and / or payments to client employees, as well as providing WCB payroll reporting, as required by STD / STD Maternity / LTD & WC clients.
- Co-ordination of overpayments [for directly paid client employees] ensuring that the overpayment process is followed as per client requirements
- Co-ordination of client and employee requests relating to payroll and / or payroll reporting
- Working with Finance and IT in any new Payroll Client set up
- Complete Workers’ Compensation remittance for select clients
- Provide monthly finance reports for invoicing purposes
- Participate as part of the audit Committee
- Provide File Audit reports for Team Lead review

**Payroll**:

- Familiarization with client benefit policies and ensure they are adhered to
- Set up and diarize for production of week, bi-weekly, semi-monthly and monthly reports
- Ensure that client reports external and internal are submitted timely and accurately
- Perform high level of review of all payroll reports to ensure accuracy of submissions
- Work with internal team members to ensure that claims are updated at the appropriate cut off time in order to meet the current report - by running, reviewing and provision of payroll pre reports
- Liaise any claim queries directly with internal team members and client where appropriate / follow ups as necessary
- Work with IT to resolve any report issues that are determined to be IT related
- Work with Finance and IT in any new Payroll Client report set up
- Where OSI is responsible for making direct payments to employees - ensure that all claims are set up appropriately and accurately / liaising any EI / CPP updates with designated payroll company / ensure that all payments are correctly entered / review Pay Registers following completion of payroll - follow up on any queries / ensure pay stubs are taken to Reception for mailing to employees / carry out YTD reconciliations regularly
- Review EI statements for Maternity claims / entering Offsets / advising internal team of approval or queries as appropriate
- Run and provide Benefit letters to employees and / or client as appropriate
- Ensure the overpayment process is followed as per client requirements
- Ensure that if appropriate overpayment repayment adjustments are updated on designated payroll company system
- Manage any Special payment requests, as appropriate
- Ensure annual EI / Indexation updates are administered as appropriate
- Continually look to ensure payroll is operating efficiently and accurately - identifying areas for improvement, as appropriate
- Any other payroll related matters as determined and agreed with, by CFO
- Participate in company brainstorming and committees

**Workers’ Compensation Remittances**
- Assist clients with WCB registrations
- Coordinate WCB payroll filings and reconciliations on a monthly, quarterly, and annual basis

**File Audits**:

- Carry out monthly file audits using the designated File Audit program
- Provide monthly / YTD reports for Team Lead Review
- Work with IT and Operations in the ongoing development of the File Audit Tool
- Participate on the Audit Committee

**Time Lines**:

- Timelines will primarily depend upon requirements on any given day and number of employees per pay report
- Specific requests / queries and other responsibilities not noted are excluded from above

**Required Competencies**:

- 1+ years payroll submission experience
- Experience with Ceridian payroll system and payroll submission
- Critical thinking skills, analytical reasoning
- High sense of urgency and prioritization skills
- Able to work to set timelines
- Excellent customer service and communication skills (