Customer Service
3 days ago
**Job Summary**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively, analyze customer needs, and upsell products will be essential in ensuring customer satisfaction and loyalty. A strong command of both English and Spanish is preferred to better serve our diverse clientele.
**Duties**
- Provide accurate information regarding products and services.
- Assist customers with order placement, tracking, and returns.
- Utilize data entry skills to maintain accurate customer records.
- Analyze customer feedback to identify areas for improvement.
- Employ effective phone etiquette to create a positive customer experience.
- Upsell additional products or services based on customer needs.
- Collaborate with team members to resolve complex issues efficiently.
- Maintain a thorough understanding of company policies and procedures.
**Qualifications**
- Proven experience in customer service or sales is preferred.
- Strong data entry skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to analyze situations and provide effective solutions.
- Proficiency in upselling techniques is a plus.
- Familiarity with phone etiquette and professional communication standards.
- A positive attitude and a commitment to delivering outstanding service.
Join us in creating memorable experiences for our customers while developing your skills in a supportive environment
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Phone etiquette: 3 years (required)
- Customer service: 3 years (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Service
1 day ago
Laval, Canada Monarch Specialties Inc. Full timeWe are looking for a customer service person to join our team. Your role will be to offer support within the customer service department. **Primary Responsibilities**: Provide assistance to the Sales Department and our Customers by acting on a variety of requests including, but not limited to: **Order Entry** - Printing, entering, and confirming and /or...
-
Customer Service
2 weeks ago
Laval, Canada Linen Chest Full timeCompany Description **Customer Service | Head Office** Our company is growing and we are looking for individuals who strive to be part of a team where delivering exceptional customer service is their passion! It is a full time **Customer Service Agent** position in the Customer Care Department. **Job Description**: **Responsibilities**: - Process returns,...
-
Customer Service
2 weeks ago
Laval, Canada Centre Mecanique Samson Full time**Overview** We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to communicate effectively and manage time efficiently will...
-
Customer Service Representative
5 days ago
Laval, Canada Strongco Full timeJob description Position Summary: The Customer Service Representative (CSR) is responsible for increasing sales, profitability and market share with our customers for parts and service. He or she must provide an increased level of customer support and a high level of customer satisfaction to increase customer confidence, giving Strongco a competitive edge....
-
Customer Service Lead
5 days ago
Laval, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Customer Service Lead Full Time Permanent - Reporting to _Store Operations Leader Harry Rosen - Carrefour Laval Laval, Quebec As the leading high-end men’s wear clothier in Canada, Harry Rosen has...
-
Customer Service Representative
3 days ago
Laval, Canada Scotiabank Full timeRequisition ID: 140241 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Service Representative at the Laval branch, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals....
-
Customer Service Representative
2 weeks ago
Laval, Canada BMO Financial Group Full time2040-2042 boul des Laurentides Laval Quebec,H7M 2R5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
2 days ago
Laval, Canada 7017006 Full timeGalien is the exclusive distributor of Bauerfeind products in Canada. Bauerfeind is a German-based company that offers a full range of innovative supports, orthoses, medical compression stockings and orthopedic orthoses to help individuals maintain and regain healthy lives. We are currently looking for an experienced Customer Service representative for our...
-
Customer Service Representative
2 weeks ago
Laval, Canada TRUX ACCESSORIES Full timeJob description Founded by two brothers, known for their passion for chrome, began in the family business supplying heavy duty parts to the trucking industry. It all started in 1959 when their grandfather opened a truck tire shop supplying local fleets. The tire shop turned into a large distributing center under the leadership of the co-founder's father. In...
-
Customer Service Agent
2 weeks ago
Laval, Canada Linen Chest Full timeCompany Description **Customer Service Agent | Head Office** Our company is growing and we are looking for individuals who strive to be part of a team where delivering exceptional customer service is their passion! It is a full time **Customer Service Agent** position in the Customer Care Department. **Job Description**: **Responsibilities**: - Process...