Administrator

**Job Description**:
**ADMINISTRATOR**

**FACULTY OF ACADEMIC STRATEGY & INTEGRATION**

NorQuesters are difference makers and we’re searching for someone dedicated to finding ways forward to join our Faculty of Academic Strategy & Integration (ASI) as an Administrator.

Reporting to the Business Operations & Integration Team Lead in the ASI Dean’s office, The ASI Administrator will assist the Academic Strategy and Integration division in supporting a variety of projects, particularly for the Office of Student Judicial Affairs. The position involves developing strong relationships with key stakeholders at the College, utilizing technology to collaborate and communicate with various groups, following up with requests, as well as collecting and organizing items needed for project work.

Other related administrative duties include managing records and communication and offering support within the division. This role brings a high level of human services and business acumen to the area.

**HOW YOU'LL MAKE A DIFFERENCE**
- Prepare and track contracts for the Division, following all Divisional and College processes and requirements.
- Coordinate approvals of documents for the Division by working with internal and external stakeholders.
- Process and add analysis codes to internal transfers.
- Maintain data accuracy in various systems, including ESAT, Orbis (CareerQuest Hub), Symfact, and other CRM systems.
- Work within the Student Judicial Affairs Office to coordinate the information gathered from active and resolved case files and to compile and upload the data into a file management system.
- Collect statistical data and upload to divisional reporting.
- Provide administrative support to students.
- Answer front line questions about the office as first point of contact.
- Responsible for the administration of hearing panels, setting up classroom presentations and Academic Integrity workshops (book rooms, send invitations, manage RSVPs, update attendance, release holds on PeopleSoft).
- Work with Business Operations team members to keep apprised of processes and provide cover off at reception areas when needed.
- Screen and direct learner requests for correct service via phone or in-person.
- Book, cancel, or reschedule appointments using various systems including Q-Nomy, Outlook, Appointment Plus, and SharePoint.
- Monitoring phone calls and generic inbox.

**WHAT YOU BRING**
- Diploma or Bachelor's Degree in business, administration, or related field. A combination of education and experience can be considered.
- 1+ year experience working with large groups of stakeholders.
- 1+ year administrative experience, preferably in a post-secondary environment.
- Previous experience with administrative tasks, particularly data entry.
- Experience and excellence with Microsoft Word and Excel.
- Professional communication skills and an understanding and respect of confidentiality.
- High level of professionalism and experience providing excellent customer service.
- Ability to sort and categorize course material in an effective way.
- Ability to show respect for others and relate to people from varied backgrounds, ethnicities, cultures, and abilities.
- Strong attention to detail to oversee student pre-requisites, manage contracts, and oversee micro-credentials and badging information.

**WHAT MAKES YOU A DIFFERENCE MAKER**

**As a difference maker you bring**:

- Strong attention to detail.
- Excellent data entry and analysis skills.
- Ability to work with mínimal supervision.
- Strong analytic and problem-solving skills.
- Ability to perform in a high volume, fast-paced work environment with excellent time management.
- Exceptional customer service to internal and external stakeholders.
- Strong technical skills.
- Willingness to learn new and changing technology and systems.
- Strong written communication and the ability to present information in a clear, concise manner for a broader audience.
- Excellent organizational skills and ability to organize and analyze data.
- Ability to multi-task and focus on a variety of projects at any given time.

**SALARY**:$22.00-$27.57 hourly reflective upon what you bring, AKA your education and experience. This is a casual position that also includes 11.2% in lieu of vacation and benefits.

**We offer flexible work options. **We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

**Our Commitment to Equity, Diversity, and Inclusion***:
We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to liste