Office Manager

1 week ago

Kitchener, Canada peopleCare Communities Full time

This is a 8-month temporary position.
We are looking for a motivated, customer service oriented individual to join our team as an Office Manager.
WHO ARE WE?
peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. We are thrilled to be named one of Canada’s Best Managed Companies for the eleventh year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.
WHAT WE OFFER
- Employer Paid Benefits
- Employer Matched RPP
- Employee Wellness Program
- Education Assistance Program

THE ROLE
As a member of the peopleCare team, the Office Manager will provide administrative, accounting, and payroll support for the Home while ensuring efficient office practices. This position provides the initial contact representing the corporate mission, vision, and values to resident families and all other visitors. They maintain confidentiality of all financial, personnel, and resident data while assisting the Executive Director.
**Reports to**: Executive Director
RESPONSIBILITIES
- Provide exceptional customer service to residents, visitors, service providers, and staff.
- Manage the admissions process for new residents and its discharges.
- Work with the Finance team at Leadership Support to manage and complete financial processes while ensuring accuracy of all financial records in accordance with the Long-Term Care Ac (billing, petty cash funds, accounts receivable, collections).
- Work with IT to manage system user accesses (Point Click Care, user ID set up, etc).
- Order administration supplies in accordance with home supply budget.
- Maintain and prepare internal reports for home as required or directed by the Leadership Office or the Executive Director of the Home.
- Participate in the accreditation process and ensure that documentation is maintained as per the quality management systems within the home to ensure compliance.
- Ensure current knowledge of collective agreements, ministry guidelines, and government legislation.
- Responsible for some workforce management-related tasks (employee new hire paperwork, employee files, attendance management, employee pension plan, internal job postings, performance reviews, etc.).
- Review payroll variances in conjunction with employee timecard exceptions.
- Participate in the home’s on-call manager rotation.
- Compliance with Health & Safety policies and procedures.
- Compliance with peopleCare policies and procedures.
- Compliance with current Long Term Care Act.
- Other duties as assigned.

SKILLS
- 5 years progressive related experience.
- 2-year college diploma in Business Administration or equivalent.
- Strong attention to detail; ability to work efficiently with a high degree of accuracy.
- Excellent time management and organizational skills.
- Experience in Long-Term Care industry in a unionized environment is an asset.
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.

Thank you for your interest in working with us

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