Post Office Clerk

**All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.**

**Location**:
745 Sackville Dr, Lower Sackville, Nova Scotia, B4E 2R2

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

**SUMMARY**:
To provide prompt and superior customer service at the retail postal outlet.

**DUTIES & RESPONSIBILITIES**:
**Customer Service**
- Provides superior and efficient customer service
- Answers enquiries and resolves customer complaints regarding postal services
- Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
- Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Ability to upsell and recommend postal services and promotions to all customers

**Loss Prevention**
- Ensures loss prevention systems and procedures are performed according to guidelines
- Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Maintains proper security of cash and mail

**Operations**
- Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation -Maintains and controls the cash register in the department in compliance with policies and procedures

**General**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Perform other duties as required including Cash duties

**QUALIFICATIONS**
**Planning, Judgement and Decision Making**
- Problem solving to ensure customer satisfaction
- Plan work to maximize efficiency and minimize costs
- Troubleshoot cash and tally differences
- Experience with registration and postal authorization issues

**Experience**
- Customer service oriented
- Effective verbal and written communication skills
- Computer literate
- Register Skills
- Organized and detailed oriented
- Efficient time management skills
- Ability to work in a fast pace environment
- Ability to work independently and as part of a team
- Commitment to providing customer service

**WORKING CONDITIONS**
- Ability to work flexible shifts which may include nights and weekends

**PHYSICAL REQUIREMENTS**
- Ability to lift up to 50 pounds
- Ability to climb ladder
- The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job._

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Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Employment Type**:
Part time

**Type of Role**:
Regular

**Please Note**: