Administrative Assistant

Administrative Assistant, contract, 6 months (1FTE), Renfrew
- **Administrative Assistant**

**Department**: Decentralized Departments

**Accountability**: Reporting to the Department Supervisor

**Location**: Renfrew, ON

Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective and socially inclusive services and programming that empower and strengthen everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase availability, accessibility and quality of care to our communities.

Our agency commitments include: moving forward Anti-Oppressive Practice, French Language Services and working alongside Indigenous Communities.

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This unionized position will provide administrative support to assigned workers and supervisors and reception coverage for the Renfrew office. This position plays a vital role in the first impression of the agency, as well as the behind the scenes workings of the agency.

**DUTIES PERFORMED BY AN ADMINISTRATIVE ASSISTANT ON A REGULAR BASIS**:

- Providing reception services for Renfrew office, which would include processing incoming calls, receiving clients, and processing mail, fax and other deliveries.
- Daily duties would include processing incoming calls, receiving clients, processing mail, fax and other deliveries and updating the Night Duty kit.
- Attend, as required, Agency committee meetings and external committee meetings.
- Co-ordinate and maintain bookings for interview rooms, board rooms, agency cell phone and agency car seats.
- Maintaining orderliness in waiting area and interview rooms as well as maintain snack and toy chest for children who visit this office.
- Administrative support for the assigned workers.
- Administrative support for staff including processing agency correspondence.
- Produce audit reports for assigned departments. Gather and analyze data and report outcomes.
- Provide technical support and help desk functions for clinical staff.
- Provide overload and back-up coverage for admin team members as needed.
- Assist with special projects as needed.
- Attend, as required, team meetings and all-staff meetings.
- Complete accurate and timely preparation of case documentation as per agency standards.
- Adhere to all FCSRC policies and procedures, Ministry Regulations, Standards, Directives and relevant legislation.
- Responsible for the completion of other related tasks as assigned.

**SKILL REQUIREMENTS**:

- Ability to deliver consistent, professional reception services to clients, community members and staff.
- Above average administrative skills and excellent public relations skills.
- Above average accuracy, respect for data integrity and a responsibility for quality assurance.
- Well-developed organizational skills with an ability to prioritize and manage time effectively.
- Respect for confidentiality and professionalism within a multi-service organization with an ability to be objective regarding case material.
- Ability to work in a team environment with competing priorities with mínimal supervision.
- Knowledge of agency policies, procedures and equipment.
- Ability to collaborate as part of a multi-disciplinary team
- Ability to travel and provide own transportation
- Knowledge, experience, and understanding of the culture, history and current oppressions experienced by marginalized groups.
- Ability to demonstrate critical thinking and implement evidence-based research into practice
- Understanding of the CYFSA, Signs of Safety, Anti-Oppressive Practice and Strength-Based approach
- Demonstrated use of Signs of Safety Model (principles, philosophy, tools)

**KNOWLEDGE & EXPERIENCE**
- Successful completion of an Administration, Business or Computer Science Program.

**WORKING CONDITIONS**
- Normal office working condition apply
- Ability to travel and work out of different offices within Renfrew County

**SALARY**:
$42,980 - $59,938