Key Account Manager

2 weeks ago

Montréal QC, Canada sdna global Full time

Responsibilities will include cultivating executive relationships, driving adoption through effective partnership, and market penetration at existing customers.
- Bring strategic perspective to drive discussions and engagements with CXOs and Business Unit leaders as well as enough technical depth to be able to interact and understand the language of software developers and IT Architects.
- Anchor Tech Mahindra response to client’s RFP, RFI, RFS, and other solution documents to ensure the development and on time submission of winning proposals
- Develop an annual business plan and Go-to-Market Strategy for assigned portfolio and achieve and deliver sales revenue as per quarterly and yearly assigned goals
- Achieve assigned targets on Revenue, EBITDA, Debtor days
- Act as customer advocate to ensure that all departments understand customers’ requirements and respond with the right quality of service
- Provide accurate forecasts to Management
- Develop plans to maximize business opportunities with each customer. The plans include revenue forecasts by offerings, resource requirements, and sales and marketing campaigns to meet revenue targets.
- Achieve Customer Satisfaction(CSAT) in conjunction with Delivery Managers.

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift
- Monday to Friday

**Language**:

- French (preferred)

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