Administrative Assistant/receptionist

**Job Description - Administrative Assistant for Psychology Practice**
There may be an opportunity for advancement for individual's with a BA or MA in Psychology

**PURPOSE OF THE POSITION**
The Administrative Clerk is responsible for providing administrative and clerical services in order to ensure effective and efficient operations.

**SCOPE**
The Administrative Clerk reports to the business operations manager, and office manager and is responsible for providing administrative and clerical services. Providing these services in an effective and efficient manner will ensure that operations are maintained in an effective and efficient manner.

**RESPONSIBILITIES**
Provide professional administrative support to ensure that operations are maintained in an effective, up to date and accurate manner

Main Activities:

- Type correspondence, reports and other documents
- Maintain office files
- Coordinate repairs to office equipment
- Provide support to other therapist in order to facilitate their practice
- Maintain confidential records and files
- Maintain records of decisions
- Take payments, maintain accounts receivable, and generate invoices, manage payables
- Support therapists in research and assist with the preparation of assessments
- Review and edit reports when requested
- Prepare correspondence for clinicians when requested
- Prepare documents and reports on the computer
- Schedule meetings and sessions
- Attend board meetings and events when requested
- Record minutes and submit minutes for approval
- Provide receptionist services
- Greet and assist visitors
- Answer phones
- Direct calls and respond to inquiries
- Perform other related duties as required

**KNOWLEDGE, SKILLS AND ABILITIES**

**Knowledge**

The incumbent must have proficient knowledge in the following areas:

- knowledge of office administration and bookkeeping procedures
- knowledge of psychological services available
- ability to maintain a high level of accuracy confidentiality concerning client and staff files

**Skills**

The incumbent must demonstrate the following skills:

- excellent interpersonal skills and team building skills
- analytical and problem solving skills
- decision making skills
- effective verbal and listening communications skills
- attention to detail and high level of accuracy
- very effective organizational skills
- effective written communications skills
- computer skills including the ability to operate spreadsheet and word-processing programs, accounting and others
- stress management skills
- time management skills
- ability to speak the local language

**Personal Attributes**

The incumbent must maintain strict confidentiality in performing the duties of the practice. The incumbent must also demonstrate the following personal attributes:

- be honest and trustworthy
- be respectful
- possess cultural awareness and sensitivity
- be flexible

We are a dynamic, compassionate team that values a healthy, supportive work environment. The right person for this position is someone who has an interest in mental health and a sensitivity to people and their struggles.

**Salary**: $20.00-$22.00 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to use Practice Perfect EMR?
- Have you uploaded a cover letter?

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 3 years (required)
- Clerical: 3 years (required)

Work Location: One location