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Front Desk Receptionist

11 hours ago

Calgary, Canada Rujia Home Inn Corp. Full time

**Job Overview**

**Responsibilities**
- Welcome guests warmly upon arrival and assist with check-in procedures.
- Answer phone calls promptly with professional phone etiquette, addressing inquiries and managing reservations.
- Maintain guest records accurately, ensuring all information is current and well-organized.
- Oversee the front desk area, keeping it neat and inviting for guests.
- Support administrative tasks such as data entry, document review, and managing correspondence.
- Handle basic billing and invoicing tasks as needed.
- Collaborate with hotel staff to ensure smooth guest flow and effective communication within the team.
- Address guest concerns or issues with professionalism and empathy to maintain a high standard of guest satisfaction.

**Experience**
- Previous experience in a hotel or as a receptionist is preferred but not required.
- Strong organizational skills with attention to detail for accurate record management.
- Proficiency in general administrative tasks such as typing, proofreading, and use of office software.
- Familiarity with QuickBooks or similar software is an asset but not essential.
- Excellent interpersonal skills for effective communication with guests and staff alike.

**Job Types**: Full-time, Part-time

Pay: From $19.00 per hour

**Benefits**:

- Extended health care
- Paid time off

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person