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Account Supervisor

2 weeks ago

Toronto, Canada Syneos Health Commercial Solutions Full time

**Description**

**You are intelligent, passionate, and able to affect change.**

The Account Supervisor plays a very pivotal role within the agency as the primary link between strategy and execution. The Account Supervisor must understand the client’s brand strategy and be able to activate the GSW team to deliver tactics flawlessly to fulfill that strategy. This role interacts closely with client team(s) and often acts as a “hub” for connecting to creative, strategy, digital and agency operations teams. This position considers the account as a whole and uncovers opportunities for organic growth. You will:

- Orchestrate completion of the scope of services, overseeing work of all projects
- Serve as key source of information for creative team and conduit to brand team
- Be responsible for tactic management; provide oversight over a multitude of tactics; ensure work is initiated with clients and is moving through system
- Be responsible for budget management with the client, ensuring needs of the client and the overall designated scope are being properly allocated and adjusted throughout the year
- Ensure clear objectives are set for each project; help set client and team expectations on delivery; distribute the workload appropriately within client management
- Build & foster relationships with clients and colleagues
- Collaborate with brand, engagement, and digital teams

**Essential Requirements**:

- Bachelor’s degree in related field
- 5-7 years relevant client experience in marketing or healthcare or related disciplines or,
- 5 years relevant agency experience or,
- 3-5 years GSW Operations and Client Management experience with at least 1.5 years as a Senior Account Executive
- Experience with Veeva Vault

**Desired Requirements**:

- Experience with Adobe Professional a plus

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

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- Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)_