Customer Experience Representative

2 weeks ago

Port Coquitlam, Canada DŌST BIKES Full time

**Company description**

DŌST BIKES is a fast growing electric bike company located in Beautiful British Columbia. Focusing primarily in the North American market, we design bikes around three main pillars. Power, Utility, and Comfort.

**Job description**

DŌST BIKES is a consumer direct electric bike manufacturer delivering in industry leading power, utility and comfort. Our bikes appeal to consumers aged 45+ and provides cyclists with high quality yet affordable bikes.

Located in Port Coquitlam, BC, we are seeking a gifted and enthusiastic Customer Experience Representative to join our team. Our mission is to provide the best customer experience journey, from pre-purchase to post-purchase phases. If you are a person who has always liked to go above and beyond to make others happy, have excellent communication skills, you may be a great fit for our growing team.

Training would be provided in-house

**Why you would be a good fit for DŌST**
- Excellent attention to detail skills and ability to ensure tasks are followed up on
- Impeccable phone communication skills, especially under pressure
- Friendly attitude and interest in working with electric bicycles
- Ability to work quickly in a fast paced environment and learn on the go
- Ability to be patient with customers who are needing extra time and assistance
- Weekend availability

**Extra Bonus Points**
- Experience with electric bikes, bikes, or vehicles
- Bachelor’s degree or equivalent work experience
- Ability to work some Saturdays

DŌST BIKES.

Experience Freedom.

**Salary**: From $40,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

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