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Customer Service Representative

2 weeks ago

Port Coquitlam, Canada Evolution Technologies Inc. Full time

Evolution Technologies is looking for talent who is committed to providing exceptional service and support to our customers.

We are looking for a full time Customer Service Representative to join our team at our head office in Port Coquitlam, BC.

Please note that this is a fixed term (18 months) position.

Duties & Responsibilities:

- Arranging Return Merchandise Authorization (RMA)
- Support service, maintenance of products
- Record keeping and logging of all service calls
- Updating and maintaining client information files, data entry

Qualifications & Requirements:

- 5+ years’ work experience in a customer service role, preferably in wholesale trade and medical supplier industry
- Excellent written, verbal, and interpersonal communication skills
- Organized and detail oriented with great problem-solving skills
- Team player who works well under pressure, independently and as a member of a team
- Intermediate to advanced computer skills including knowledge of ERP and Microsoft Office Suite, and ability to type 50+ WPM
- Fluent in written and verbal English
- Applicants must hold valid work authorization in Canada

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

**Salary**: From $23.00 per hour

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Port Coquitlam, BC V3C 2J9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person