Property Manager

1 week ago

Toronto, Canada Full Home Hosting Services Full time

We are seeking two versatile individuals for dual roles in property management and guest services, offering an opportunity to contribute directly to our operations and grow with us.

**Job Details**
- **Location**: GTA (personal vehicle preferred; mileage and gas reimbursement included)
- **Compensation**: Competitive salary
- **Work Hours**: 30-60 hours per week with flexibility; weekend hours required
- **Environment**: Fast-paced and dynamic

**Key Responsibilities**
- Guest Services_
- Address guest issues proactively to ensure a seamless stay; engage vendors to support any work required at properties
- Verify guest payments and ensure compliance
- Support unit onboarding and leasing
- Travel across locations for property and guest service needs (as needed / routine)
- Ability to build rapport with guests and maintain positive relationships.
- Negotiation skills to handle special requests or concerns effectively.
- Provide operational updates to team weekly
- Act as an on-site ambassador, ensuring guest satisfaction
- Experience with Quickbooks Online considered an asset but not required
- Experience with Guesty PMS is preferred
- Property Management_
- Perform routine and preventative maintenance, including light plumbing, electrical, and structural repairs; either in person or via contractor base
- Inspect and maintain HVAC systems and other equipment
- Conduct high-quality handyman repairs (e.g., furniture, doors, windows)
- Coordinate with contractors and oversee their work
- Complete detailed unit walkthroughs and maintenance checks post cleanings
- Facilitate guest check-ins/outs and maintain organized project documentation
- It is preferred to own a vehicle for GTA travel (mileage reimbursement included) but not needed depending on location
- Prior experience in a restaurant setting considered an asset
- Prior experience in property management, hospitality, or maintenance roles preferred
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette and communication abilities.
- Proficient in data entry with attention to detail.
- Strong attention to detail, organization, and task execution
- Adaptability to thrive in a fast-evolving startup environment
- Experience with basic maintenance tasks (e.g., HVAC, plumbing, electrical repairs) or able to trouble shoot
- Strong interpersonal and communication skills for contractor coordination and guest relations
- Flexibility to perform diverse tasks

**Why Join?**
- Be part of a growing company with team members that act like owners
- Shape the future and contribute to its growth
- Work in a fast-paced, supportive, and detail-oriented environment
- Gain hands-on exposure to all facets of hospitality operations
- Work remotely when not on site at a property

If you thrive under pressure, excel at multitasking, and are ready to contribute to a dynamic, growing organization, we’d love to hear from you. Join us in creating memorable experiences for our guests while working in a dynamic environment that values teamwork and excellence

Pay: $16.55-$30.00 per hour

Expected hours: 40 - 60 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Flexible schedule
- Work from home

Flexible language requirement:

- French not required

Work Location: Hybrid remote in Toronto, ON

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