Network Support Analyst
2 weeks ago
**Operating Systems and Software**:
- Virtualization
**Work Setting**:
- Consulting firm
**Specific Skills**:
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Implement network traffic and security monitoring software, and optimize server performance
- Perform Web-server backup and recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Modify Web pages, applets and scripts
- Respond to requests for help and information from Website visitors and Website designers
- Set up local area networks and connections to the Internet
**Security and Safety**:
- Criminal record check
- Basic security clearance
**Work Conditions and Physical Capabilities**:
- Fast-paced environment
- Attention to detail
- Tight deadlines
**Computer and Technology Knowledge**:
- MS Windows
- Database software
- Networking software
- Networking hardware
- Networking security
- Intranet
- Servers
- File management software
- Security software
- Presentation software
- Mail server software
- Communication software
- Project management software
- MS Office
- Enterprise Applications Integration (EAI)
- Business diagram software
**Personal Suitability**:
- Initiative
- Effective interpersonal skills
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Organized
**Workplace information**:
- Remote work available
**Health benefits**:
- Health care plan
- Disability benefits
- Dental plan
- Vision care benefits
**Financial benefits**:
- Bonus
**Other benefits**:
- On-site recreation and activities
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
- Do you have previous experience in this field of employment?
- Do you have education in this field of employment?
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