technical support analyst

7 days ago

Mississauga, Ontario, Canada Spicsoft Inc. Full time $45,000 - $70,000 per year

Overview
Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
  • Perform data backups and disaster recovery operations

Experience and specialization

Computer and technology knowledge

  • Linux
  • Networking software
  • Networking hardware
  • Networking security
  • MS Office
  • MS Windows
  • TCP/IP
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Benefits
Health benefits

  • Disability benefits

Financial benefits

  • As per collective agreement
  • Bonus
  • Mileage paid

Other Benefits

  • Free parking available
  • Parking available

  • Analyst, Technical Support

    7 days ago

    Mississauga, Ontario, Canada Cogir Senior Living Canada Full time $60,000 - $90,000 per year

    Analyst, Technical SupportJob ID:R15777Full Time/Part Time:Full TimeLocation:Support Office - Ontario Spectrum Way, Suite 600, Mississauga, ON L4W 0E4Date Posted:Oct 14, 2025 DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory...

  • Analyst, Technical Support

    7 days ago

    Mississauga, Ontario, Canada Cogir Senior Living Full time $60,000 - $90,000 per year

    Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for life and who...

  • Analyst, Technical Support

    7 days ago

    Mississauga, Ontario, Canada COGIR Real Estate Full time $60,000 - $90,000 per year

    DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for...

  • analyst, systems technical support

    5 days ago

    Mississauga, Ontario, Canada 07c1cbbe-9979-4391-b34f-4baf1d7bf341 Full time US$40,000 - US$60,000 per year

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...

  • Technical Business Analyst

    5 hours ago

    Mississauga, Ontario, Canada Spark Power Full time $80,000 - $120,000 per year

    Technical Business AnalystReporting to the Director, Information Technology, the Technical Business Analyst will support complex, cross-functional technology initiatives across the IT portfolio, including ERP migration and other strategic technology projects. This highly visible role partners closely with key business stakeholders, project teams, and IT...

  • Support Analyst II

    7 days ago

    Mississauga, Ontario, Canada Compass Group Full time $55,000 - $85,000 per year

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Support Analyst II

    7 days ago

    Mississauga, Ontario, Canada Compass Group Full time $55,000 - $80,000 per year

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • WMS Business Support Analyst

    1 week ago

    Mississauga, Ontario, Canada bf789acc-4965-4def-8704-1ce540b278b9 Full time $60,000 - $90,000 per year

    Mandate:This is a hybrid role between WMS Support Analyst and Warehouse Process Engineer. The Candidate will work as a bridge between IT, operational and leadership teams to deliver continuous improvement and front line support.Reporting to the Senior Manager, theWMS Business Support Analystwill be responsible for proactively working with the business to...

  • Application Support Analyst

    5 hours ago

    Mississauga, Ontario, Canada Citi Full time $94,300 - $141,500

    Equities Cash team comprises of Citigroup's electronic execution applications used in Equities including Citi Client connectivity, Venue connectivity, Citi Equities high-touch applications, and Citi Equities Algo systems and focus on the support process and protocols. This team will also be responsible for providing level 1 support coverage for non-equities...

  • Technology-Production Support, Summer Analyst, Mississauga, Canada 2026

    2 hours ago

    Mississauga, Ontario, Canada Citi Full time $74,999 - $108,000

    You are the brains behind our work …At Citi, we do not just adapt to change – we drive it. Our Summer Technology Analyst Program is where forward-thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institutionCiti Technology partners to ensure that Citi's platforms...