Technical Support Analyst

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the Canadian Regional Support Analysts team. This role acts as the single point of contact for all first and second level escalations of branch technology issues and support. Reporting to the Manager, IT Branch Experience, this role will collaborate...

**Reports To**: Manager, Information Technology **Position Overview** The Technical Support Analyst is responsible for front-line IT support, answering support tickets, and assisting with technical issues. In-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues on-site and via remote...

Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...

OverviewLanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksReport on the performance of computer systems and networksRespond to users...

Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 35 hours per week - Education: - Expérience: - **Education**: - College/CEGEP - ** Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm - ** Tasks**: - Respond to users experiencing difficulties with...

Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm **Tasks**: - Communicate electronically and in person with computer users experiencing...

Requirements Must have: Post-secondary education in a 3-year IT computer program (evidence of grades and program completion required). A minimum of 5 years of experience in a technical support role. Comprehensive knowledge and experience with Microsoft Active Directory, Azure AD, domains, and group policies. Solid understanding of Microsoft 365 and other...

Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...