Technical Support Analyst

**Reports To**: Manager, Information Technology **Position Overview** The Technical Support Analyst is responsible for front-line IT support, answering support tickets, and assisting with technical issues. In-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues on-site and via remote...

**About the Job**: Reporting to the Manager, Information Systems, the Technical Support Analyst will be responsible for providing front-line support to staff for Information System issues. The Analyst will be responsible for setting up staff hardware (laptops, cell phones, etc.) and working closely with the other members of the team to support the network...

We are seeking a **Technical Support Analyst** to assist with IT infrastructure maintenance and ensure smooth operation of our IT systems. The role requires a deep understanding of Desktop Support to effectively manage and resolve technical issues. **About Cognizant’s CIS Practice**: Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a...

Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Role: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: ContractLocation: Mississauga      Environment: Remote or Hybrid Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service...

Overview Languages English Education - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks - Report on the performance of computer systems...

Requirements Must have: Post-secondary education in a 3-year IT computer program (evidence of grades and program completion required). A minimum of 5 years of experience in a technical support role. Comprehensive knowledge and experience with Microsoft Active Directory, Azure AD, domains, and group policies. Solid understanding of Microsoft 365 and other...

Role Summary The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the Canadian Regional Support Analysts team. This role acts as the single point of contact for all first and second level escalations of branch technology issues and support. This role will be reporting into the Area Director of the...

Bilingual Technical Support Analyst (French/English) Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Role Description: You will be working in a second-line technical support role is responsible for providing first/second level technical support to internal users. In this role you will respond to service requests,...

Bilingual Technical Support Analyst (French/English) Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Role Description: You will be working in a second-line technical support role is responsible for providing first/second level technical support to internal users. In this role you will respond to service requests,...