technical support analyst

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

**Reports To**: Manager, Information Technology **Position Overview** The Technical Support Analyst is responsible for front-line IT support, answering support tickets, and assisting with technical issues. In-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues on-site and via remote...

We are seeking a **Technical Support Analyst** to assist with IT infrastructure maintenance and ensure smooth operation of our IT systems. The role requires a deep understanding of Desktop Support to effectively manage and resolve technical issues. **About Cognizant’s CIS Practice**: Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a...

Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...

OverviewLanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksReport on the performance of computer systems and networksRespond to users...

Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm **Tasks**: - Communicate electronically and in person with computer users experiencing...

Requirements Must have: Post-secondary education in a 3-year IT computer program (evidence of grades and program completion required). A minimum of 5 years of experience in a technical support role. Comprehensive knowledge and experience with Microsoft Active Directory, Azure AD, domains, and group policies. Solid understanding of Microsoft 365 and other...

Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...