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Administrative Assistant

2 weeks ago

Peterborough, Canada YMCA of Central East Ontario Full time

**About Us**
The **YMCA of Central East Ontario** operates out of three major Health, Fitness and Recreation facilities, as well as approximately 20 community locations.

Our team consists of more than **350 staff members** and over **150 volunteers**. We proudly serve **Belleville**, **Peterborough**, the **City of Quinte West**, and the surrounding areas in **Hastings County**, **Prince Edward County**, and **Peterborough County**.

As a **charity**, we are driven by core values that guide our actions and decisions:
**Caring, Honesty, Respect, Responsibility, and Inclusiveness**.

The YMCA offers our employees **meaningful jobs** with the opportunity to **positively impact individuals' lives** and enhance the **health of our communities**.

**Job Summary**:
Reporting to the General Manager of Employment Services, the Administrative Assistant role at the YMCA offers an exciting opportunity to be part of a dynamic, collaborative team. This position is ideal for someone with a great attitude, a proactive approach, and demonstrated experience in planning, organization, communication, and data entry. You’ll contribute meaningfully to a supportive team environment while ensuring the delivery of high-quality employment services.

**Specific Responsibilities Include**:

- Demonstrate strong support and commitment to the mission, core values, and serving the program participants of the YMCA
- Receives client referrals and conduct preliminary screening to determine service needs and provide information on programs and certifications
- Contact clients and schedule appointments with Case Managers
- Completes purchasing - purchasing support, inventory planning, PO submissions
- Enters all required data into internal databases and CaMS for tracking purposes
- Working cooperatively with other staff to ensure consistent and efficient service to the clients while providing excellent customer service
- The ability to support customers on computers, including word processing and troubleshooting issues as they arise
- Liaise with employment service providers and community service organizations
- Ability to manage social media and develop content
- Understand the Performance Management Model and the Service Quality Standard and its composition, and actively works with the employment team to attain, maintain, and exceed that standard
- Other duties as required and/or assigned

**Qualifications, Knowledge and Skill Requirements**:

- Diploma in administration or related field or a combination of relevant experience
- Valid license and reliable vehicle
- Valid CPR certification is an asset
- Clear Police Reference Check and Vulnerable Sector Screening
- Proficient in Outlook, MS Word, PowerPoint, Excel, the internet and comfortable with new and evolving technologies and social media
- Demonstration of proficiency with CaMS (Case Management Solution) or other system, which supports the delivery of client and employer information, is an asset
- Strong communication skills both verbal and written
- Experience working in an environment where service is being provided to the public, and experience delivering outstanding customer service
- Ability to meet deadlines, problem solve and manage competing tasks
- Self-motivated and a strong team player; be able to work independently while maintaining team cohesion
- Ability to maintain confidentiality at all times

**What the YMCA of Central East Ontario has to offer**:

- Pension plan offered to all staff once eligibility requirements are met
- Complimentary YMCA membership
- Staff discounts for Child Care services
- Comprehensive benefits package for full-time, permanent employees
- Employee Assistance Program (EAP)
- Ongoing training and development opportunities
- A rewarding and fulfilling job experience

How to Apply:
Dana Schoenhals

Payroll and Human Resource Coordinator

Applications will be received until April 28, 2025 by 5:00pm

We appreciate your interest in a career opportunity with the YMCA of Central East Ontario. Please note that

with the high amount of applicants, only those selected for an interview will be contacted.

The YMCA of Central East Ontario is committed to an environment that is barrier free; if you require

accommodation during the hiring process, please inform us in advance so that we can arrange reasonable and

appropriate accommodation. The YMCA of Central East Ontario values the diversity of people and

communities and is committed to excellence and inclusion in our Association.

Expected hours: 37.5 per week

**Benefits**:

- Employee assistance program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-04-28