Administrative Officer

Are you a highly skilled, organized and detail oriented administrative professional who is looking for the right fit?

FunctionAbility would like to hear from you

We are currently looking for a full-time **Administrative Officer - Signing Bonus up to $1000** to join our Head Office team located in Vancouver, BC. As part of the FunctionAbility administrative team you will play a key role in supporting our operations with your administrative abilities. The role will entail both billing and administrative duties.

**Why FunctionAbility?**
- $1000.00 sign on bonus
- Self-directed annual fund for mental health, wellness, financial health and/or retirement savings funding
- Supportive Organizational Culture
- Extended Health and Dental Benefits (after 3-months)
- Employee & Family Assistance Program (after 3-months)
- Work within a collaborative team
- Exciting company events (including our wonderful annual Retreat)
- Monthly funding to do social activities with colleagues

**Duties include**:
**Billing**
- Prepare and record billing for a portfolio of therapists in FANET
- Prepare and record billing for select types directly in Quickbooks as directed by the supervisor
- Stay current with all new regulatory, process, or technology changes
- Work with therapists to help maximize billable time; being proactive in providing support and education when trends identified in their billing
- Communicate with therapists if needed with respect to any unbillable amounts for follow-up with adjusters and/or pay adjustments (written & verbal) Minimize unbilled amounts in each reporting period
- Process private client payments and receipts (credit card via telephone)
- Work with therapists to prepare private pay proposals and protected account documentation
- Assist with ongoing collection efforts with funders/clients for invoices outstanding or unpaid
- Serve as dedicated administrative officer for team of therapists assigned to, assisting with various areas of administration related to the delivery of clinical services

**Administrative**
- Organizing correspondence and client data to be entered into FunctionAbility’s client management system
- Processing correspondence and ensuring information is accurately entered into FunctionAbility’s client management system
- Reviewing completed reports for deficiencies and returning documents to clinicians and leaders for follow-up and completion
- Processing completed reports and follow-up with key stakeholders to ensure receipt by authorized 3rd party recipients
- Liaising with clients, clinicians, and management to ensure completeness of information or to respond to inquiries
- Providing excellent customer service and responsiveness to our customers
- Maintaining confidentiality of client, customer and company details and information
- Ensuring safety of therapist team with daily check ins
- Assisting with expense tracking and report submission for BC team
- Work with event planning team for monthly and annual team events including Annual Retreat
- Assist where needed for office duties such as office organization, supply coordination etc.

**Qualifications**:

- A University Degree or College Diploma
- Strong written and verbal communication
- Comfortable using computer software including Microsoft Office suite and customer information systems
- Ability to analyze and process information (data entry skills)
- Attention to detail and thoroughness
- High level of organizational skill and customer focus within a multitasking environment

**FunctionAbility Rehabilitation Services** is an award winning, accredited, multidisciplinary rehabilitation practice that provides expert assessment and treatment services throughout Ontario and British Columbia to persons with traumatic and acquired neurological injuries, and severe orthopedic injuries.

(IndeedO)

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Extended health care
- Wellness program

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person