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IT Assistant

2 weeks ago

Vancouver, Canada Arpeg Full time

**JOB DESCRIPTION**

Arpeg’s vision guides our decision-making and is purposeful about cultivating stronger communities together. In support of our vision, Arpeg continues to pursue innovative, one-of-a-kind development opportunities as it grows and upgrades its existing portfolio of real estate communities.

As a IT Assistant, you will be responsible for providing IT technical and general communications support for a variety of projects within Arpeg’s portfolio. You will assist with project related initiatives, reporting automation and continuous improvement of existing and new IT infrastructure. The IT Assistant will report to the Sr. Business Analyst. This is a great opportunity for a motivated, energetic individual who wants to challenge their abilities in dynamic work environments. This opportunity is a 4-8-month contract that expires at the end of the Keeran and Yardi integrations. Contract extensions and or full-time employment may be considered at the expiration of the contract depending on Arpeg’s existing workload.

**RESPONSIBILITIES**

Systems Maintenance & Operations
- Provides day-to-day technical support to internal stakeholders, ensuring the smooth running of computers, network devices and printers
- Responds in a timely manner to service issues and requests
- Maintains an IT asset register, manage inventory of hardware and software
- Works closely with our IT team on technology focused projects

Projects
- Assists with migration from Google Workspace to Microsoft 365 (Office365, SharePoint, OneDrive)
- Assists with migration from Yardi Breeze to Yardi Voyager
- Collaborate with internal stakeholders and project leads to build out and improve upon workflows

Reporting
- Logs all maintenance and construction activities in the appropriate management systems
- Consults with management on quality issues, technical issues / problems, etc.
- Report all injuries, incidents or unsafe working conditions to their direct supervisor or site HSE coordinator as soon as possible

**SKILLS & QUALIFICATIONS**
- Experience working with and excellent understanding of Windows and Mac OS systems.
- Bachelor of Engineering or Computer Science is preferred
- Proven ability to work collaboratively in a team environment.
- Strong computer and web-based problem-solving skills
- Able to work independently and in a team environment
- Experienced with Office 365 Microsoft Office Suite is required
- Experience with Microsoft Power Apps, Power Automate is an asset
- Scripting experience is an asset

The main objective of the IT Assistant will be to undertake maintenance and support related tasks, and to assist with Arpeg’s Google Workspace to Microsoft Office365 migration at our downtown Vancouver location.