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Property Administrator
2 weeks ago
At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio
Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.
Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.
We are currently seeking a Rental/Property Administrator to join our growing Property Management team.
Reporting to the Property Manager, the Rental Agent will be responsible for ensuring a high occupancy ratio of this Claridge property. To maintain low vacancy in the building and ensuring that the qualified prospects are treated with respect and dignity at all times. Actively listen to current tenants concerns and to direct issues accordingly to the Property Manager.
**Key Responsibilities and Accountabilities**:
- Respond to rental inquiries, walk ins, phone inquiry, online ad inquiries
- Schedule and perform showings of units with current tenants and prospects
- Prepare and deliver notices, correspondence, and other assorted paperwork
- Prepare and process lease signing with new tenants upon approval from Property Manager
- Coordinate deliverables such as keys, parking spaces, lockers, and laundry cards for move-in/move-out
- Perform inspections of common areas, and units for move-in/move-out purposes
- Receive rent payments and code to appropriate apartment
- Assist tenants with technical support for online systems, including maintenance systems
- Maintain up to date handicap list of tenants in the event of fire and evacuation of the building
- Actively participate in the standards of the building in order to maintain a clean and secure building
- Receive tenant complaints, inquiries, and requests for service in a friendly manner
Knowledge, Skills and Abilities
- Bilingualism French and English
- Excellent customer service focus
- Focus on primary problem solving
