Child Intervention Administrative Supervisor

**Job Information**

Job Requisition ID: 63200
Ministry: Children and Family Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: January 2, 2025
Classification: Administrative Support 5 / (015ASA)

**Salary**: $1,913.27 to $2,342.49 bi-weekly ($49,936.34 - $61,138.98/year)

A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for their families. Children and Family Services works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference To find out more about our work visit:
Reporting to the Administrative Team Lead, this position is responsible for supervision of administrative support staff.

The position is responsible for monitoring and adjusting workflows to meet;
- Operational priorities
- Compliance with current policy and process
- Working with staff to resolve emerging issues

The Administrative Supervisor is responsible for reviews and releasing in an accurate and timely manner: expense claims, CYFS/CMAS Invoices, Foster Care Payments, and provides administration services to support office operations and program delivery with an office. This position is also the back up to the Administrative Team Lead. Collectively, this work addresses the administrative needs of the Child Intervention Practitioner, Child Intervention Supervisor and Manager, in alignment with accepted administrative timelines, policies and procedures. Within this framework, the incumbent is required to make decisions within short time frames while maintaining a standard of excellence within the office.

This position operates within a defined framework of existing Government of Alberta (GoA) and Ministry administrative and financial policies as well as existing legislation and program policy that govern Child Intervention Programs and Services, along with regional/office business priorities.

These positions cover any of the programs delivered in the region (child intervention - intake, assessment, ongoing case management, permanency, adoptions, supports for permanency, foster care facilities, kinship care facilities). The incumbent works with multiple information management systems on a regular basis and maintains files and records.

**Role Responsibilities**:
**Supervision of Administrative Support Staff**:

- Provide ongoing direction for assigned work, establishing team standards and goals, addresses adequate cover-off in the unit(s).
- Supervise the day-to-day operations of an assigned administrative support team.
- Monitor work to ensure adherence to departmental policies, procedures and legislation, guiding the resolution of significant issues as they arise.
- Complete Employee Performance Reviews; foster and support related personal and professional development of staff and/or corrective action as required.
- Lead team building and staff engagement, along with recognition of staff accomplishments.

**Financial Administration**:

- Provide supervisory release of all CYFS/CMAS payments. Ensure that referral and evaluation contracts that are entered by financial operators, are coded correct (vendors, Children and Family ID, master contract numbers) and are signed by the appropriate expenditure officer. If errors are made, they are returned to the operator for corrections if necessary.
- Request and update vendor information and respond to all vendor inquiries.
- Clarify, correct and ensure expenditures comply with government guidelines and office budget allocation.
- Code and process accounts payable with a high degree of accuracy, including vouchers, invoices, and foster/kinship/permanency parents’ claims.
- Monitor service expenditures and advise Child Intervention Practitioner when committed funds are depleted.

**Office Administration**:

- May be required to maintain Commissioner of Oaths to commission and exhibit court documents.
- Provide training on administrative topics to staff so they have a well-grounded understanding of complex regulations, policies and operational procedures/techniques.
- Provide advice/guidance on administrative functions/topics to Child Intervention Practitioner, casework supervisor and other administrative support staff.
- Communicate and liaise with internal and external stakeholders, including other government agencies, community resources, clients and vendors.

**Role Responsibilities Continued**:
**Records Management**:

- Create new files and volumes as required in accordance with existing policies, process, and standards.
- Receive and sort incoming documents and correspondence, completing necessary cross referencing, and checking for duplicate information.
- Review and pre-process client documentat