Group Home Supervisor

The Group Home Supervisor provides professional supervisory services in the areas of core-protection and enhancement within a community group care program. The Group Home Supervisor will be expected to establish and maintain open, effective communication between programs, children and youth, Child and Family Services, treatment team members, parents and other stakeholders to complete job duties. Additionally, this leadership position will be required to develop the skills, shift perspectives and behaviours, develop training, develop supervision plans, and evaluate their direct reports.

The Group Home Supervisor ensures that practitioners are maintaining or increasing the level of safety, well-being, permanency, and connection to supports available to their clients. Furthermore, this dynamic position ensures that the intent of legislation, contracts, standards, and policy and procedures are adhered to by themselves and their direct reports. These two focuses are addressed utilizing an ethical frame work that is client driven.

**Major Job Responsibilities**:

- Supervise practitioners and related personnel.
- Ensure that residents are properly matched.
- Ensure that effective intervention strategies and case management is being conducted by all direct reports.
- Serve as on-call authority for the smooth function of all programs on assigned time frames.
- Notify Program Manager or designate of urgent concerns.
- Keep the Program Manger informed of the needs and problems of the program.
- Receive and address practitioner, caseworker and client grievances and relate the information to the appropriate supervisor.
- Assist practitioners in completing risk assessments and safety plans.
- Ensure standard compliance, quality assurance and staff development.
- Notify Program Manager of identified learning needs.
- Work with intake specialists to ensure file and child/youth information is complete.
- Assist with annual budget preparation by identifying supply and equipment needs.
- Assure adequate staffing at all times.
- Assure standards compliance on a daily basis.
- Provide guidance and support for work flow management.
- Provide service delivery expertise in the management of on-call and emergencies.
- Audit client files routinely and provide service delivery expertise in documentation of Care Plans, Assessments, Critical Incidents, reports and service team meetings.
- Direct staff response to emergencies, e.g. severe weather, fire or bomb scares.
- Assist with the development and implementation of policies and procedures.
- Serve on committees as assigned.
- Maintain prompt and regular attendance.
- Plan, assign and direct the work of others
- Effectively present information and respond to questions from managers, employees, residents, families, professionals and the general public
- Facilitate and conduct team meetings, case management meetings, and supervisions.
- Participate in supervisions, program meetings and supervision groups.
- Ensure all direct reports maintain human resource documentation and training requirements.
- Knowledge of client population needs and treatment/intervention sources.
- Read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.
- Effective communication skills with individuals at all levels of the organization.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Ability to solve complex problems and deal with a variety of issues.
- Understand current theory base in core-protective, client centered and outcome-based services.
- Prepare clear and concise reports.
- To complete accurate evaluations, develops effective supervision plans and ensures that their direct reports meet the targets of these plans.
- To develop assessment, intervention, case management, administrative and team skills of practitioners.
- Completes all support letters or recommends disciplinary processes when appropriate.
- Conduct interviews and training as required.
- Complete all administrative tasks assigned and required.

**Qualifications**: Degree or diploma in a Human Services field or certified as a Child and Youth Care Worker and a minimum of 3 years experience in group care services.
- Professional references, Child Intervention Check, Criminal Record Check, Driver’s Abstract, Verification of education

Alta Care Resources is offering a competitive salary ($66,560) and a comprehensive benefits package that includes but is not limited to: Retention Incentive, 4 Weeks Vacation, Health Benefits, RRSP matching Benefits, Wellness Days, and much more to help support your work/life balance.

**Job Types**: Full-time, Permanent

Pay: $32.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Retention bonus

**Benefits**:

- Casual dress
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 ho