Building Operator

Building Operator - Montreal, Quebec

The Building Operator ensures that the day-to-day operations of all properties in the portfolio are managed and
maintained in a safe and environmentally responsible manner to the highest level of operational efficiency. This
position performs preventative, demand and corrective maintenance of mechanical operating equipment, building
systems, building envelope and grounds as well as liaises and addresses tenant issues and concerns.

Your Responsibilities:

- Establish with the Commercial Property Manager a regular schedule of visits to each property to monitor

the activities of tenants, landlord contractors, inspect the ongoing operation of building systems (HVAC,
life safety, security, plumbing), observe the general appearance of the building common areas (interior
and exterior), making note of irregularities, vandalism, damage, garbage, deficiencies, etc. and taking the
appropriate corrective action.
- Review, monitor and inspect all building functions including mechanical and electrical areas and

provide direction to trades in maintaining first class standards of building operations and services.
Tasks include decisions for various operational modes, equipment logs, inspections, chemical tests,
filter changes and temperature concerns.
- Periodically tour clients, investors, and consultants through the portfolio.
- Become familiar with the maintenance clauses in the Leases in order to be able to distinguish between

Tenant and Landlord responsibilities for repairs.
- Schedule site visits (and follow up visits as needed) to the appropriate properties at the relevant time of

year with landscapers, snowplows’ contractors, HVAC companies, security companies for the purpose of
reviewing their work, documenting deficiencies or incomplete work, and obtain pricing for work outside
the contract. Provide access to the properties to landlord consultants, real estate brokers, and other
persons as directed from time to time by the Commercial Property Manager.
- Respond to maintenance and repair requests from the Commercial Property Manager or tenants in a

timely fashion either, directly or through company approved contractors and ensure that all work is
properly authorized, supervised and completed properly at the quoted-cost provided. Establish effective
working relationships with each tenant by regular site visits and prompt follow-up to inquiries, questions,
and complaints.
- Periodically review all service contracts, and agreements in force to ensure the best practices and

value are being achieved. Recommend changes (to the Commercial Property Manager) to contract
terms or obtaining competitive quotes from other contractors.
- Assist the Commercial Property Manager with major work projects approved for each property (paving,

roofing, capital replacement, leasehold construction, etc.) by developing scope of work criteria, obtaining
prices from contractors, supervising work on behalf of the landlord.
- Complete a property inspection and deficiency report for each property detailing all required work

needed for the coming year.
- Actively participate in the after-hours on-call rotation as required.
- Deliver memos and notices to tenants or assist with special tasks such as lease termination, tenant

move out, move in inspections, parking lot control as needed.
- Complete all tasks in a timely manner and to the standards and polices of the company and within the

framework of an annual budget and strategic objectives established for each property.
- Ensure adherence to all Health & Safety programs, and other operational directives as well as attend

after hours building emergencies.
- Follow energy management practices for lighting and HVAC and seek to identify areas for

improvement.
- Prepare and submit reports based on operations as may be required, including weekly/monthly building

inspection reports.
- Ensure compliance with Epic policies and procedures including participation in on-going job-related

training.
- Uphold all Epic values in tasks and duties completed and act with PRIDE. Maintain **p**rofessionalism,

**r**espectfulness,
**i**ntegrity¸
**d**rive and
**e**fficiency throughout all interactions and decision-making duties.
- All other duties as required.

**Qualifications**:
Job Specific - Technical
- Working knowledge of building management gained through experience in a similar position including a

direct involvement and understanding of HVAC, fire protection and security systems, life safety systems,
plumbing, pumps, motors, roofs, leasehold construction.
- Ability to perform basic electrical, plumbing, and locksmith work.
- Proven relevant mechanical/electrical aptitude and trouble-shooting skills

Interpersonal - Ability to:

- Be a team player with strong customer service skills.
- Demonstrate pride in workmanship and ownership of property.
- Prioritize and schedule all work to meet deadlines.
- Establish a sense of urgency.
- Work independently wit