Volunteer Coordinator

**Job Title**: Volunteer Coordinator/Office Coordinator & Social Media Specialist

**Location**: St. Albert, AB

**Position Type**: Full-time

**Job Summary**

The Volunteer Coordinator/Office Coordinator & Social Media Specialist will play a crucial role in managing and engaging our volunteers while creating, curating, and managing digital content to increase awareness and engagement. This dual role will balance volunteer recruitment and coordination with the development of social media strategies that strengthen community outreach, engagement, and brand visibility, in addition to overseeing the calendar, the AGLC account, and other office duties.

**Key Responsibilities**

**Volunteer Coordination (50%)**
- **Recruitment, Screening, & Onboarding**:

- Develop recruitment strategies to attract new volunteers and engage existing ones.
- Oversee the onboarding process for new volunteers, including training, orientation, and follow-up.
- Maintain a database of volunteer information and manage communications and scheduling.
- Work with staff to find volunteers for events, kitchen, front desk, music, and other functions that can be done by volunteers
- **Engagement & Retention**:

- Plan and coordinate volunteer activities, ensuring volunteers are supported and motivated.
- Organize recognition events, appreciation initiatives, and feedback sessions to boost volunteer morale.
- Address any volunteer issues or conflicts to foster a positive volunteering environment.
- Work closely with senior staff to supply events and rentals with volunteers that are trained and ready.
- **Administrative Tasks**:

- Track volunteer hours by training them to use MySeniorCentre to log hours and manage scheduling to ensure adequate coverage for events and programs.
- Generate reports on volunteer activities, including participation metrics, feedback, and impact.

**Social Media Communications (30%)**
- **Content Creation & Management**:

- Create, curate, and manage content across social media channels (Facebook, Twitter, Instagram, LinkedIn, etc.).
- Design engaging posts, stories, videos, and graphics that align with the organization's mission and goals.
- Develop and implement a content calendar to ensure a consistent and active online presence.
- **Community Engagement & Growth**:

- Interact with followers and respond to comments, messages, and inquiries in a timely manner.
- Engage with relevant social media communities to expand reach and influence.
- Track social media analytics to measure engagement and growth, adjusting strategies as needed.
- **Brand Consistency & Strategy**:

- Ensure all communications are consistent with the organization’s brand voice and values.
- Collaborate with other team members to align social media efforts with broader marketing and outreach goals.
- Keep current on social media trends, tools, and best practices to maximize impact.
- **Office Coordinator (10%)**:

- Oversee kitchen POS
- POS during lunch by either direct ownership or by finding trained volunteers to run the POS
- Acquire and report on all AGLC accounts.
- Fill in for front desk when necessary
- Be back up person on Database, MySeniorCentre
- Work with Executive Director on daily tasks
- Assist with rentals
- Open the centre M - F at 8 am and close at 5 pm.
- Secure building a end of day with end of day check
- Be able to work the occasional Saturday and evening.
- Other duties as assigned

**Qualifications**
- **Education & Experience**:

- Bachelor’s degree in Communications, Marketing, Nonprofit Management, or a related field is preferred but experience will be accepted in lieu of a degree.
- At least 1-2 years of experience in volunteer management, social media management, or community engagement.
- **Skills & Abilities**:

- Strong communication and interpersonal skills with a passion for community building and an understanding of the ageing process.
- Proficiency in using social media platforms and familiarity with social media scheduling tools
- Creative mindset with a knack for content creation (graphic design skills a plus).
- Ability to multitask and manage time effectively in a fast-paced environment.
- Experience with analytics tools to track and measure social media performance.

**Benefits**
- Opportunity to gain valuable experience in volunteer coordination and social media marketing.
- Access to professional development and networking opportunities.
- Be part of a mission-driven team making a positive impact in the community.

This position is ideal for someone who enjoys both working with people and communicating creatively on social platforms. Adjustments can be made depending on the specific needs and mission of the organization.

**Salary**: $46,000 to $48,000 annually

Two weeks vacation

Three months probation

Must work well with the team, have a positive attitude and align your actions with the values of the organization.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

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