Human Resources and Volunteer Coordinator

Contribute to the growth of the organization by helping our people thrive while maintaining clear and concise records. As the Human Resources and Volunteer Coordinator your day is filled with diverse and engaging initiatives that effectively put to use your talent and passion to create an exemplary volunteer and staff experience at Habitat for Humanity Niagara. You will make a real difference in the life and work of the people who are committed to advancing the mission of HFHN.

**Duties and Responsibilities**:

- Recruit, hire, onboard and train volunteers and employees
- Administration of Benefit plan for employees
- Back-up for Payroll
- Develop, implement and maintain policies and procedures for staff and volunteers
- Develop and implement training modules for employees
- Help to develop new volunteer opportunities that are engaging, inclusive, fun and impactful
- Expand and implement orientation and recognition programs
- Support volunteer and employee development, communicating efficiently and professionally
- Ensure all certifications for staff and volunteers are up to date, following up when necessary
- Develop and maintain strong interpersonal relationships with all volunteers and employees
- Steward and thank volunteers and staff regularly, including stewardship events
- Lead the regular development and execution of staff and volunteer communications
- Administration of all volunteer paperwork, data entry, and waivers
- Provide administrative support to the health and safety committee, as required
- Provide an equity, diversity, and inclusion lens to people and organizational development programs and processes
- Work with the management teams to ensure performance evaluations are completed
- Provide reformative guidance to managers, including meeting with staff and volunteers to discuss and record any disciplinary actions
- Ensure compliance with all provincial, federation and office policies, procedures, and legislation (as applicable)
- Act as the Safeguarding Officer
- Champion safeguarding awareness and implementation of Safeguarding Policy, including strong advocacy across all levels of affiliate work to promote a culture of safeguarding
- Ensure a work environment that is safe, productive and respectful for colleagues and must prevent and respond to physical or sexual abuse or exploitation, harassment, or bullying of the people in the communities we serve (especially vulnerable adults and children) and the people with whom we work or partner
- Establish a safeguarding implementation plan/annual plan for Affiliate and monitor progress against plan, including mitigation efforts for identified risks
- Ensure Affiliate has in place and maintains policy and procedures for reporting and handling incidents of suspected safeguarding misconduct and periodically review policy and procedures for effectiveness
- Increase awareness of reporting mechanisms, including the Habitat Ethics and Accountability Line, amongst all involved with the Affiliate
- Ensure safeguarding awareness-raising in communities where the Affiliate operates
- Serve as point person for safeguarding communication from HFHI
- Be the internal focal point (not investigator or case handler) for Safeguarding complaints and concerns
- Work with the CEO to ensure that safeguarding is included in the Operations Plan, programming and donor involvement
- Participate in HFHI-sponsored Safeguarding Officer Community of Practice
- Perform other duties as assigned.

**Qualifications**:

- Provide a clear criminal record check.
- Post-secondary graduate, or relative experience
- Minimum of 3 years of relevant and progressive experience
- Knowledge of Better Impact and ADP an asset
- Strong interpersonal skills with all levels of staff and volunteers
- Excellent organizational, and leadership skills and able to maintain clear and concise records
- Able to organize your schedule according to changing needs of multiple work locations
- Able to work under stressful/emotionally challenging situations while remaining calm, efficient, and professional
- Proven integrity, objectivity, and professional competence with an enthusiastic and creative manner
- Demonstrated sensitivity to cultural diversity and gender issues
- Able to work as part of a team and independently
- Self-motivated and willing to learn
- Able to juggle competing priorities while completing projects successfully
- Excellent communication skills, both written and verbal
- Able to act with professionalism, integrity, and confidentiality
- Comfortable communicating safeguarding policies regarding sexual exploitation, abuse, and harassment
- Knowledge of Microsoft Office 365 and data entry an asset
- Must have a valid driver’s license, appropriate vehicle insurance, and the use of a reliable vehicle
- Mission-driven

**Working Conditions**:

- Able to work flexible hours (occasional weekends and evening hours may be required).
- Able to deal with the pressures of a demanding and fast-pace