Front Desk Receptionist

2 days ago

Nanaimo, Canada KG Hair Salon Full time

Key Duties & Responsibilities:
Position: Front of House Assistant.

Location: KG Hair Salon, Nanaimo, BC

Summary:
The Front of House Assistant at KG Hair Salon will be the first point of contact for our clients. The

individual will provide excellent customer service and maintain the smooth operations of the front-ofhouse.

Key Responsibilities:
Front-of-House Management

Greet clients as they enter the salon and ensure they feel welcomed.

Answer phones courteously and book appointments accurately.

Respond to client inquiries about services, pricing, and appointment availability.

Support the salon management team with stock control.

Billing and Transactions

Manage point-of-sale system to settle client bills.

Handle cash, credit card, and other types of transactions.

Maintain an accurate record of all transactions.

Support the salon management with the processing of online sales.

Supporting Salon Operations

Perform light cleaning duties to ensure the salon remains presentable. This includes sweeping,

tidying workstations, and cleaning mirrors.

Manage laundry duties, including washing, drying, and folding towels and robes.

Restock salon supplies as needed.

Miscellaneous

Work closely with hairstylists and other staff to coordinate client services.

Inform clients about ongoing promotions or new services.

Handle any client concerns or feedback with professionalism and report to management when

necessary.

Support the salon with the creation of guided social media content.

Qualifications and Skills:

- Previous receptionist or customer service experience preferred.
- Familiarity with point-of-sale systems or cash handling is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Professional and friendly demeanor.

This job description is intended to convey the essential functions of the position and is not an exhaustive

list of duties and responsibilities. Tasks and responsibilities may change as necessitated by business demands.

**Job Types**: Full-time, Permanent

Pay: From $17.40 per hour

Expected hours: 35 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work Location: In person

Expected start date: 2025-05-07

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