Front Desk Manager
6 days ago
**Job Overview**
**Duties**
- Supervise and coordinate front desk operations, ensuring smooth check-in and check-out processes.
- Provide exceptional customer service by addressing guest inquiries, resolving issues, and ensuring satisfaction.
- Manage multi-line phone systems to handle incoming calls efficiently and professionally.
- Train, mentor, and support front desk staff in delivering outstanding guest services.
- Maintain accurate records of guest information, reservations, and billing details.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Uphold hotel policies and procedures while creating a welcoming environment for all guests.
**Experience**
- Previous experience in a front desk or guest services role within the hospitality industry is preferred.
- Proficiency in phone etiquette and customer service best practices is essential.
- Familiarity with hotel management software and multi-line phone systems is advantageous.
- Multilingual or bilingual skills are a plus, enhancing communication with diverse guests.
- A strong background in hospitality will contribute to your success in this role, enabling you to foster positive relationships with guests and staff alike. Join us as we strive to create memorable experiences for our guests through exceptional service and hospitality
- Will be cross-trained for housekeeping when needed
Pay: $3,700.00 per month
**Benefits**:
- Store discount
Work Location: In person
-
Manager Front Desk Health Clinic
2 weeks ago
Nanaimo, Canada Health Care Clinic Nanaimo Full timeWe are a busy private medical clinic with a vibrant team that needs a Team Manager. This position is 40 hours per week. We are seeking an energetic, experienced and multi-tasking Front Desk Manager able to work cohesively in a team environment. Applicant must be extremely organized and very proficient with a high level of multi-tasking as this is a busy...
-
Front Desk Agent
2 weeks ago
Nanaimo, Canada Value Lodge Motel Full timeThe Value Lodge Motel in Nanaimo is now in search of a Front Desk Clerk. This position offers 20 hours a week on the front desk. Must have adequate computer skills and able to use programs such as excel and Microsoft word. Familiarity with Cable boxes and TV programing a definite plus. There will be light housekeeping duties, and cleaning of the front...
-
Front Desk Agent
6 days ago
Nanaimo, Canada Sports Barbers Full time**About us** We are professional, agile and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - On-the-job training - Relaxed atmosphere - Flexible working hours - Lively atmosphere - Safe work environment , Part time available We are seeking a friendly, customer-focused individual to join our...
-
Front Desk Agent
6 days ago
Nanaimo, Canada Mayfair Properties Ltd. Full timeResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively - Maintain a clean and...
-
Manager Front Desk Health Clinic
1 week ago
Nanaimo, Canada Health Care Clinic Nanaimo Full timeWe are a busy private medical clinic with a vibrant team that needs a Team Manager. This position is 40 hours per week. We are seeking an energetic, experienced and multi-tasking Front Desk Manager able to work cohesively in a team environment. Applicant must be extremely organized and very proficient with a high level of multi-tasking as this is a busy...
-
Front Desk Agent
2 weeks ago
Nanaimo, Canada Value Lodge Motel Full timeThe Value Lodge Motel in Nanaimo is now in search of a Front Desk Clerk. This position offers 17 hours - 23 hours a week on the front desk. This position is either 2 or 3 days a week depending on scheduling. The hours for this Position are Saturday 9-5 Sunday 9 - 5 Alternating Thursdays 5:30 - 12 We have a very few employees so it is very important to...
-
Front Desk Receptionist
2 days ago
Nanaimo, Canada Island Clinical Counselling Ltd. Full timeJob title: Front Desk Receptionist Organization: Island Clinical Counselling — Downtown Nanaimo Location: Downtown Nanaimo (will answer phones for five clinic locations) Type: Monday to Thursday 9am to 6pm; possible full-time options Start date: December or January About us Island Clinical Counselling is a client-focused counselling clinic with five...
-
Front Desk Agent
2 days ago
Nanaimo, Canada Travelodge by Wyndham Full timeLocated at the city center of beautiful Nanaimo, this newly renovated **Travelodge Hotel**by Wyndham Hotels and Resorts is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate,...
-
Front Desk Associate
4 weeks ago
Nanaimo, Canada IGNITE Fitness Holdings Full timeOverviewPlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness...
-
Front Desk Agent
2 weeks ago
Nanaimo, Canada Splitsville Entertainment Nanaimo Full timeSplitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience Are you quick on your feet? Do you have a passion for bowling, customer service and creating...