Marketing Services Manager

7 days ago


Etobicoke, Canada Livingwaters Transportation Full time

About Us

At Livingwaters Transportation, we specialize in the daily needs of people. Delivering groceries, food, and package to our esteemed customers. We create an unshakable foundation for progress. Livingwaters is proud to be an equal opportunity workplace and an affirmative action employer.

We believe that the way we work can add meaning and value to the world. Those ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward and that's where you come in.

The Marketing Services Manager at Livingwaters has a thorough understanding of generating winning, professional and competitive proposals with a strategic, creative, process-driven, and organized approach. The role supports the growth and success of the Transportation business. This leader is responsible for the efficient operation of a decentralized proposal preparation and marketing services team.

The direct reports may include proposal managers, coordinators, graphic designers, and additional specialists.

Role Description

The Marketing Services Manager will have the following responsibilities:
Team and Pursuit Management
- Ensures that the schedules in proposal submissions are met and that various aspects of the proposals (technical scope, staff qualification and experience, biographical data, government forms, contract terms, and conditions) are properly presented in a timely fashion while meeting top quality standards.
- Responsible for the efficient operation and workload management of the proposal preparation and graphic design team.
- Monitor and manage the staff to coordinate and complete all or any part of proposals and presentation documents.
- Mentors proposal managers, coordinators, and graphic designers on improving proposal execution processes, and procedures while enhancing the use of production tools and software. This includes interpersonal communication, personal time management, and conflict management strategies.
- Partners with the marketing communications team to develop and promote business group communication and messaging of key wins, key hires, accomplishments, and other important events and deliverables.
- Assists market sector leadership in the coordination and analysis of the marketplace, client, and project-specific research
- Conducts routine performance appraisals for team members
Proposal Execution
- Establishes and directs the use of proposal schedules, assignment workload dashboards, compliance matrices, and proposal templates.
Data, Collateral, and Material Management
- Supports activities to keep standardized business development and presentation materials resume, project data including histories, photographs, and images up-to-date and current using in-house enterprise systems adhering to Information Lifecycle Governance (ILG) requirements.
- Partner with various Livingwaters marketing communications teams to prepare company-wide sector qualifications and marketing collateral materials in compliance with the company writing and branding standards and in alignment with the market sector’s strategic plan and vision. Develop materials such as interactive presentations, leave-behinds, and other brand-specific deliverables to help team members communicate key messages.
Required Qualifications
- A high level of attention to detail, ability to meet deadlines, and work well under pressure with cross-functional teams in a collaborative, professional environment.
- Demonstrated strong written and oral communication skills.
- Strong organizational skills and an ability to prioritize and complete simultaneous projects with mínimal supervision.
- An interest in and ability to understand the business environment, including industry terminology.
- Enthusiasm and dedication to the development of a professional services proposal and marketing career.
- Sound professional judgment/demeanor.
- Experience managing a team that faces numerous and simultaneous deadline-driven assignments.
- An attitude and commitment to being an active participant in our employee-owned culture is a must.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe (InDesign, Photoshop, Acrobat Pro). Experience in CRM programs is highly desirable.
- A Bachelor’s degree and a minimum of 2 years of related business, marketing, communication, public relations, or journalism experience are preferred.
Why Livingwaters

At Livingwaters, we know work isn't only about who you work for; it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join Livingwaters, we give you a license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the



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